Sports Manager - Phoenix
Location: Phoenix, AZ | Reports To: General Manager, PHX | Annual Salary: $60,000 - $65,000
About the Company
More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real—real interaction, real activity, real fun, and real impact. Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.
- Ranked Among Inc-5000 Fastest Growing Companies
- Over 450,000 Adult Participants Nationwide
- Partnering with Volo Kids Foundation, serving more than 20,000 kids in free youth sports programs
- 12 City markets & counting
About the Role
We are looking for an ambitious, growth-driven Sports Manager to power local player expansion, maximize league revenue, and deliver unforgettable, top-tier sports experiences. Reporting directly to the General Manager, you will combine high-level operational execution with commercial strategy. You will lead revenue-generating player retention initiatives, build seamless league schedules, expand local player bases, and ensure every game night feels like a premier event.
Responsibilities
Revenue & Player Growth
- Drive top-line revenue by setting and exceeding seasonal player acquisition, upsell, and retention targets.
- Execute proactive player lifecycle marketing, re-engagement campaigns, and cross-league promotion to maximize player lifetime value.
- Identify and launch new sport offerings, formats, and tournament experiences to capture untapped local market share.
- Build strategic relationships with local venue partners, community hubs, and sponsor bars to drive organic player referral channels.
Player Experience & Community
- Transform daily play into memorable sports experiences by cultivating energetic, welcoming, and vibrant game-day environments.
- Set and maintain product quality standards across all leagues, tournaments, and social events through active site visits and hands-on leadership.
- Train, mentor, and motivate on-field Gamemasters and staff to act as high-energy brand ambassadors who deliver exceptional service.
- Serve as the primary advocate for player satisfaction, converting player feedback into product enhancements and high-retention community bonds.
Operations & Logistics Execution
- Oversee the end-to-end seasonal league build process, master schedule creation, and venue merge plans in partnership with the General Manager.
- Direct logistics for sports equipment, apparel management, and venue inventory across all local operating sites.
- Manage facility permitting process for current venues and evaluate new locations for operational and financial viability.
- Own real-time problem resolution, weather calls, and schedule adjustments with proactive player communication.
Requirements
- Minimum of 3 years of professional experience
- Must have transportation to help deliver equipment
- Must be able to lift 30+ pounds
- Ability to work nights and weekends
- Can coordinate organizational tools and resources effectively and comfortably
- Can navigate a fast-paced, ever-changing environment with minimal supervision
- Excellent written and verbal communication skills
- Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
Preferred Qualifications
- Experience in sport or event management and/or business development capacity
- Excellent organization skills
Benefits
- Health, dental, and vision insurance
- 401(k) Plan
- Paid time off and holidays
- Paid Parental Leave
- Employee discounts on Volo Sports programs and events
- Annual Company Events