Specialist, Production Services Application Support Analyst
About the role
We’re seeking a Production Services Specialist to join our Production Services Securities Finance team, located in Pittsburgh, PA.
As a leading global financial services company at the heart of the global financial system, BNY influences nearly 20% of the world’s investible assets. Our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Responsibilities
- Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
- Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
- Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
- Support end-of-day cash activities through cross-regional operational partnership and effective time zone overlap coverage
Requirements
- Bachelor’s degree in computer science, engineering, information systems, or a related discipline, or an equivalent combination of education and relevant experience
- Relevant experience supporting business-critical production platforms within a global financial services environment, including exposure to trading, cash management, end-of-day processing, or batch operations
- Solid technical and operational experience in application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
- Demonstrated ability to manage high-priority production issues with urgency, communicate effectively with technology and business stakeholders, and perform well in a fast-paced, time-sensitive environment
- Proven ability to collaborate across regions and functions to strengthen service reliability, reduce operational risk, and support a resilient global operating model
Benefits
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.