Specialist, Production Services Application Support Analyst

About the role

This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the following ways:

• Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
• Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
• Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
• Support end-of-day cash activities through cross-regional operational partnership and effective time zone overlap coverage

Responsibilities

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in computer science, engineering, information systems, or a related discipline, or an equivalent combination of education and relevant experience
• Relevant experience supporting business-critical production platforms within a global financial services environment, including exposure to trading, cash management, end-of-day processing, or batch operations
• Solid technical and operational experience in application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
• Demonstrated ability to manage high-priority production issues with urgency, communicate effectively with technology and business stakeholders, and perform well in a fast-paced, time-sensitive environment
• Prominent ability to collaborate across regions and functions to strengthen service reliability, reduce operational risk, and support a resilient global operating model

Requirements

At BNY, our culture allows us to run our company better and enables employees’ growth and success.

Qualifications

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Skills

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Benefits

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Pay

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.