Senior Specialist, Production Services Application Support Analyst
About the role
This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks. The role focuses on monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions. The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.
Responsibilities
- Support critical financial systems and interfaces
- Maintain system stability
- Resolve production issues
- Coordinate across teams to support operational excellence
Requirements
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required.
- 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
- Strong experience supporting Linux-based production environments
- Working knowledge of mainframe systems and integration with distributed platforms
- Experience in production support, incident management, and root cause analysis
- Familiarity with high-availability transaction processing or messaging environments
- Strong understanding of application deployments, change management, and implementation support
- Able to manage risk, prioritize issues, and work effectively in high-pressure production environments
- Strong communication and collaboration skills, with the ability to work across multiple teams and locations
Qualifications
- Strong technical skills in Linux, AWS, and mainframe systems
- Experience with high-availability transaction processing or messaging environments
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
Skills
- Linux-based production environments
- AWS infrastructure, services, and cloud-based operational support
- Mainframe systems and integration with distributed platforms
- High-availability transaction processing or messaging environments
- Application deployments, change management, and implementation support
Benefits
- Competitive compensation package
- Flexible global resources and tools for your life’s journey
- Health, dental, vision, and basic life insurance plans
- Paid volunteer time
- Generous paid leaves
Pay
The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Schedule
Details of the schedule will be provided if an employee receives an offer of employment.
Contact
If you have questions about this position, please contact [Contact Information].
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