Specialist HR Operations - Statesboro/Tifton Area

Provides functional, technical and process guidance

Ensures the company’s treatment of associates is fair, respectful, and consistent with core values and policies. Promotes positive working relationships and drives associate engagement with the brand’s business and priorities.

Principles and Responsibilities

• Provides advice, counsel and guidance to retail Directors and Store Managers on HR related questions, processes, policies and procedures (i.e., coaching, counseling, disciplinary actions); documents interactions in the HR case management system.
• Provides recommendations to associates on how to respond to, and mediate, sensitive work situations, management/associate conflict, and peer relations; documents interactions in the HR case management system.
• Promotes work relationship improvement, morale building, and productivity enhancement; develops action plans and strategies to achieve these goals.
• Supports crisis management, workplace violence, and critical incidents; provides critical incident support and dispositions for investigations.
• Cascade HR related communications and trainings across assigned regions and drives successful implementations of HR programs/processes (i.e. talent management, merit process, wage/compensation reviews, HR related trainings).
• Engages with the shared services organization when specific expertise is required, ensuring proper execution of HR processes (i.e. LOA and Workman's Compensation).
• Responds to preventive labor activity in assigned geographical areas or as needed.
• Conducts thorough, confidential and timely workplace investigations as needed.

Basic Qualifications

• Solid knowledge of a variety of HR concepts, practices, and procedures.
• Thorough knowledge of employment-related local, state and federal laws and regulations governing employment (EEO, wage and hour, employee benefit, leave).
• Interprets policy and procedures consistently and objectively, specific to the individual circumstance.
• Excellent communication and interpersonal skills to interact effectively with all levels of staff and management.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Able to handle confidential information with discretion, integrity and professionalism.
• Ability to handle independent work assignments and make decisions concerning various human resource activities.
• Field based role - must reside within/nearby assigned geography.

Preferred Qualifications

• Master's degree in HR, Industrial and Organizational Psychology, or other related field.
• Experience working in a multi-unit work environment.
• HR Certification.
• Experience 3 to 5 years of HR related work experience.

Skills And Abilities

• Excellent verbal and written communication skills.
• Strong conflict resolution skills.
• Excellent organizational skills, attention to detail, and ability to prioritize tasks.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite, and HR case management software.

Physical Requirements

• Prolonged periods of sitting while performing computer work functions.
• Maintain a Class C driver's license.
• Must be able to access and navigate travel in a multi-unit geography.
• Travel outside of assigned geographies for meetings, training, or providing HR support.
• Maintain a registered and insured motor vehicle.
• Visits retail locations, as needed.

Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.