Specialist, HR Operations

About the role

The HR Operations Specialist serves as a highly skilled individual contributor responsible for executing and continuously improving HR operational processes supporting a high-volume manufacturing workforce. This role is based in Columbia, South Carolina and requires 4-5 days per week in the office.

Responsibilities

• Own complex workforce transactions and employee data management within the HRIS, including job changes, organizational moves, compensation-related changes, shift differentials, transfers, leaves, and separations while ensuring exceptional data accuracy and compliance.
• Lead operational onboarding activities for plant hires, ensuring compliance requirements, system readiness, and a seamless employee experience from pre-hire through integration.
• Act as a subject matter expert for time and attendance administration, resolving escalated issues, identifying process improvements, and partnering with Payroll, Production, and HR leaders on workforce management practices.
• Provide advanced support and guidance to employees, supervisors, and HR partners regarding HR processes, policies, benefits administration, and HR systems navigation.
• Develop, analyze, and interpret workforce metrics including headcount, turnover, attendance, and staffing trends; provide actionable insights and recommendations to support operational decision-making.
• Lead audits, compliance reviews, and continuous improvement initiatives to strengthen HR operational effectiveness, regulatory compliance, and data governance.
• Document and standardize HR operational procedures, identify process gaps, and drive solutions that improve service delivery, scalability, and employee experience.

Requirements

• 4+ years of progressive HR operations, HR shared services, HR administration, or related experience, including significant experience supporting manufacturing, logistics, or other high-volume workforce environments.
• Deep expertise with enterprise HRIS platforms, preferably SAP SuccessFactors and ADP, with advanced Excel and reporting capabilities.
• Experience working with complex workforce data and process optimization initiatives.
• Strong understanding of HR operations, workforce administration, wage and hour regulations, onboarding processes, compliance requirements, and employee lifecycle management.
• Proven ability to independently manage complex and sensitive HR operational matters with minimal oversight while exercising sound judgment and discretion.
• Exceptional analytical, organizational, and problem-solving skills with demonstrated success identifying trends, mitigating risks, and improving operational processes.
• Strong communication and stakeholder management skills with the ability to influence and collaborate across frontline operations, HR teams, payroll, and leadership.
• Demonstrated track record of driving continuous improvement, implementing best practices, and serving as a trusted subject matter expert within HR Operations.

Qualifications

• 4+ years of progressive HR operations, HR shared services, HR administration, or related experience, including significant experience supporting manufacturing, logistics, or other high-volume workforce environments.
• Deep expertise with enterprise HRIS platforms, preferably SAP SuccessFactors and ADP, with advanced Excel and reporting capabilities.
• Experience working with complex workforce data and process optimization initiatives.
• Strong understanding of HR operations, workforce administration, wage and hour regulations, onboarding processes, compliance requirements, and employee lifecycle management.
• Proven ability to independently manage complex and sensitive HR operational matters with minimal oversight while exercising sound judgment and discretion.
• Exceptional analytical, organizational, and problem-solving skills with demonstrated success identifying trends, mitigating risks, and improving operational processes.
• Strong communication and stakeholder management skills with the ability to influence and collaborate across frontline operations, HR teams, payroll, and leadership.
• Demonstrated track record of driving continuous improvement, implementing best practices, and serving as a trusted subject matter expert within HR Operations.

Skills

• Advanced Excel and reporting capabilities.
• Experience with enterprise HRIS platforms, preferably SAP SuccessFactors and ADP.
• Experience working with complex workforce data and process optimization initiatives.
• Strong understanding of HR operations, workforce administration, wage and hour regulations, onboarding processes, compliance requirements, and employee lifecycle management.
• Proven ability to independently manage complex and sensitive HR operational matters with minimal oversight while exercising sound judgment and discretion.
• Exceptional analytical, organizational, and problem-solving skills with demonstrated success identifying trends, mitigating risks, and improving operational processes.
• Strong communication and stakeholder management skills with the ability to influence and collaborate across frontline operations, HR teams, payroll, and leadership.
• Demonstrated track record of driving continuous improvement, implementing best practices, and serving as a trusted subject matter expert within HR Operations.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans.
• 401(k) program with: An employer match and immediate vesting.
• Generous Paid Time Off including: 20 days planned PTO, as accrued; 40 hours of unplanned PTO and 14 company or floating holidays, annually.
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.

Pay

Initial base salary range = $90,000.00 - $112,500.00. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Schedule

The role will be based out of a Scout Motors location in Columbia, South Carolina. This role requires 4-5 days per week in the office, with regular in-person meetings and events. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.