HR Operations Specialist

About the role

The HR Operations Specialist supports and maintains the organization’s HR Information System (HRIS) and workforce management systems, primarily UKG Pro and UKG Workforce Management, while assisting with accurate and timely bi-weekly payroll processing.

Responsibilities

• Support with the review, testing, implementation, and ongoing maintenance of HRIS and Workforce Management system upgrades, enhancements, and integrations.
• Participate in planning, testing, and delivery of system updates and releases.
• Serve as a resource for HR systems and technology platforms, providing user support and troubleshooting assistance.
• Create, maintain, and distribute reports, metrics, and analytics using UKG People Analytics to support business decisions.
• Maintain HR data integrity through audits, reporting, and validation of employee transactions.
• Provide HRIS user education and system support to leaders and employees.
• Troubleshoot time collection hardware and system issues.
• Partner with vendors, IT, and internal stakeholders to support system integrations and enhancements.
• Develop an understanding of cross-system dependencies, including non-HR platforms, and assess the impact of system changes.
• Aid in processing bi-weekly payroll accurately and timely.
• Collect, review, and verify employee and timekeeping data.
• Validate payroll workflows including hires, terminations, transfers, compensation changes, etc.
• Perform payroll audits, reconciliation checks, and data validations to ensure accuracy and compliance.
• Participate in month-end and year-end payroll processes.
• Support compliance with federal, state, and local employment laws and regulations through accurate data management and HR processes.
• Maintain strict confidentiality of employee records, payroll information, compensation data, benefits information, personnel actions, investigations, and other sensitive business information.
• Ensure the security, accuracy, and integrity of data maintained within HRIS, payroll, workforce management, and other HR-related systems.
• Afford support for internal audits, reporting requirements, compliance initiatives, and record retention practices including completion of required trainings, certifications, and acknowledgments.
• Assist with HR projects and initiatives that enhance operational effectiveness and employee experience.
• Collaborate with HR and other CSM functions on cross-functional initiatives.
• Support implementation of process improvements and best practices across HR operations.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent combination of education, training, and experience.
• Prior experience with UKG Pro and/or UKG Workforce Management preferred.

Qualifications

• Strong verbal and written communication skills.
• Technical problem-solving aptitude.
• Attention to detail and accuracy.
• Ability to analyze and communicate data.
• Strong organizational and time management skills.
• Advanced Excel skills (pivot tables, lookups).

Skills & Abilities

• Ability to work independently and collaboratively.

Benefits

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more!