HR Operations Specialist

About the role

Linxup is a fast-growing company founded in 2004 in St. Louis, MO, that provides products and solutions to help field service fleets improve the safety, security, productivity, and efficiency of their operations. With over 30,000 businesses relying on Linxup, the company focuses on helping small businesses enhance the performance of their vehicles, equipment, tools, and workers in the field.

Essential Functions

• Own day-to-day administration of Rippling, including employee records, workflows, and reporting
• Maintain data integrity and audit employee information regularly
• Build and run standard HR reports for leadership and cross-functional teams
• Administer health, dental, vision, 401(k), and ancillary benefits programs
• Serve as a point of contact for employee benefits questions
• Assist in managing open enrollment end-to-end — communications, system setup, carrier coordination
• Assist in processing and tracking leave requests (PTO, FMLA, state leave) in compliance with applicable laws
• Maintain and update HR policies, documentation, and the employee handbook
• Support multi-state compliance across employment laws, required notices, and filings
• Partner with payroll to ensure accuracy on new hires, terminations, and changes
• Support audits and reporting requirements (EEO-1, ACA, etc.)
• Document and improve HR workflows — if it's informal today, you'll make it repeatable
• Identify gaps in current processes and propose practical solutions
• Assist with recruiting logistics including job postings, phone screens, interview scheduling, and/or candidate coordination
• Support the recruiting process by managing ATS records, coordinating interviews, and processing offer letters
• Assist with new hire pre-boarding and ensure a smooth handoff from signed offer to Day 1
• Respond to employee HR questions with accuracy and care
• Handle onboarding and offboarding logistics from an HR ops perspective
• Be a reliable, approachable resource for employees navigating HR matters
• Affiliate with Office Operations and Culture initiatives as needed

Qualifications

• Bachelor’s Degree in Human Resources Management or a related field
• 3–5 years of HR operations or generalist experience
• Hands-on HRIS experience, data entry, reporting and workflow management (Rippling preferred)
• Working knowledge of benefits administration and leave management
• Strong attention to detail — you catch things others miss
• Hold yourself to deadlines without needing to be chased — you're the one following up, not the one being followed up on
• Ability to work independently with moderate direction - meeting deadlines and managing competing priorities
• Experience using Google Workspace
• Experience building or documenting HR processes from scratch