HR Operations Specialist

About the role

The HR Operations Specialist at DLL is responsible for executing personnel administration, ensuring accuracy of HR data within the HR information system, and providing strong customer service and support to employees and leaders.

This role reports to the Team Lead, HR Operations.

Responsibilities

• Provide all employees, including managers and senior leaders, with information on salary, compensation, benefits, HR regulations and local laws.
• Carry out personnel administration in line with established guidelines to ensure accurate and complete availability of employee information.
• Manage HR systems and tools to ensure the availability of accurate and up-to-date HR management information.
• Support and execute activities related to payroll and compensation, to ensure timely and correct salary payments.
• Maintain internal HR systems with recurring data audits and updates.
• Be the first line of support to answer questions regarding policies, benefits, and payroll inquiries that come in from both former and current DLL employees via the HR One Call and HR Functional Mailbox.
• Support various international HR projects.
• Run reports for various internal teams (Finance, Compliance, etc.).
• Support various HR Operational processes including unemployment, employment verification, and exit interviews.
• Facilitate HR System training and support.
• Other duties as assigned and/or required.

Qualifications

• Bachelor’s degree level education ideally in Human Resources, or a related field or equivalent demonstrable experience.
• Minimum 5 years of experience in an operations or administrative job, preferably within HR Operations.
• Excellent Microsoft Office skills (especially Excel).
• Relevant experience with working in a complex matrixed organization.
• High ability to plan, organize and work towards results.
• High attention to detail.
• High level of confidentiality is required in this position.
• Strong teamwork and collaboration are required.
• Adaptability to change course and prioritize.
• Excellent communication and customer service skills.
• Able to work within deadlines and adapt to change.
• Able to work independently and in teams to meet deadlines.
• Able to be proactive and customer-focused.

Benefits

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home.
• Career development opportunities: online learning, member development programs.
• Check this link to an overview of all benefits in your region.

Pay

The applicable pay range for this position is $58,883.00 - $88,325.00. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason.

Schedule

Ability to work hybrid in a DLL location for a minimum of 2 days per week.

Additional Information

Essentials: Bachelor’s degree level education ideally in Human Resources, or a related field or equivalent demonstrable experience. Minimum 5 years of experience in an operations or administrative job, preferably within HR Operations. Excellent Microsoft Office skills (especially Excel). Relevant experience with working in a complex matrixed organization. High ability to plan, organize and work towards results. High attention to detail. High level of confidentiality is required in this position. Strong teamwork and collaboration are required. Adaptability to change course and prioritize. Excellent communication and customer service skills. Able to work within deadlines and adapt to change. Able to work independently and in teams to meet deadlines. Able to be proactive and customer-focused.

Preferred: Desired Primary Work Location: Wayne, PA. Other Acceptable Work Locations: Des Moines, IA.

Deadline for application: Sunday, July 12, 2026 (Due to high volume of applications this requisition may close prior to posted close date).

The selection process may involve an assessment.

DLL's referral program applies.

Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com

For more information, please contact our Senior Talent acquisition partner Macie Blazek via macie.blazek@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.