Spare Parts Director

Key Responsibilities

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work.
• Maintain accurate inventory records, stocking levels, and reorder points.
• Develop and oversee inventory control processes, cycle counts, and audits.
• Ensure parts are properly stored, labeled, and accessible to the service team.
• Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites.
• Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis.
• Continuously refine stocking strategies to balance availability with carrying costs.
• Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty.
• Prepare and deliver spare parts quotes to customers.
• Provide parts quotes for out-of-warranty service requests on a case-by-case basis (parts not held in TW inventory).
• Educate customers on the value of maintaining critical spare parts on site.
• Develop and maintain strong relationships with key parts vendors and suppliers.
• Monitor lead times, pricing, and parts availability across the supply base.
• Identify and qualify suitable replacement parts and alternate sources to reduce supply risk.
• Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing.
• Negotiate pricing, terms, and supply agreements with vendors.
• Lead and develop the Spare Parts Department team.
• Establish department goals, KPIs, and reporting that align with Operations objectives.
• Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams.
• Report regularly to the COO on department performance, risks, and opportunities.

Skills & Requirements

• Education / Experience
• Bachelor's degree in Supply Chain, Engineering, Business, or a related field (or equivalent industry experience).
• Experience supporting startup and commissioning activities for HVAC or mechanical systems.
• Experience developing predictive maintenance or criticality-based stocking programs.
• Significant experience working with spare parts for HVAC systems, including mechanical, electrical, and controls components.
• Proven background in inventory management and parts operations.
• Demonstrated success building and managing vendor relationships.
• Experience preparing customer quotes and recommendations.
• Track record of leading or developing a parts or operations team.

• Specific Skills / Abilities
• Strong analytical skills with the ability to develop data-driven stocking and forecasting models.
• Working knowledge of HVAC equipment and components, including how they fail and how they are serviced.
• Familiarity with ERP, inventory management, and parts catalog systems.
• Excellent vendor negotiation and relationship management skills.
• Strong written and verbal communication skills for customer-facing interactions.
• Ability to lead a department and collaborate across Operations, Service, and Engineering.

About ThermalWorks

ThermalWorks LLC has an exciting opportunity for a Spare Parts Director to join our team, working directly with the COO of ThermalWorks and overseeing inventory management, customer parts recommendations, vendor relationships, and predictive analytics for parts planning. This role ensures that ThermalWorks' service department is fully supported during startup, commissioning, and warranty periods, while providing customers with expert guidance on maintaining their own on-site spare parts inventory after warranty expiration. The Spare Parts Director plays a critical role in keeping TW equipment running reliably for customers, minimizing downtime, and strengthening long-term customer relationships through proactive parts support.

About Our Parent Company, Endeavour Energy

Endeavour is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour’s mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change-makers want to leave the world better than the way we found it.