Solutions Partner Liaison
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if there is real specific content. We must not repeat job title. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Also remove duplicated lines. Keep substantive info.
Let's parse the posting.
Content:
- Job Posting End Date: October 06 (metadata, maybe drop)
- When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
- All the benefits listed above are subject to the terms of their individual Plans.
- And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
This is basically a Benefits/About the role section. Could be "About the role" or "Benefits". We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for Benefits (list). Also we have "General Summary" and "Principal Duties And Responsibilities" and "Job Specifications". So we can map:
- About the role: maybe the introductory paragraph about joining Unum, mission, etc. Could be "About the role" or "About Unum". We'll use "About the role".
- Responsibilities: from "Principal Duties And Responsibilities" bullet list.
- Requirements / Qualifications / Skills: from "Job Specifications". Could split into Requirements (education/experience) and Skills (technical, etc). But we can combine into one section if we want fewer sections. The instruction: Prefer a few substantive sections over many thin ones. So we could have "Requirements" covering education, experience, skills.
- Benefits: we have list.
- Pay: we have salary range: $63,500.00-$120,000.00 and also mention 401(k) employer match up to 5% and additional 4.5% contribution. That's pay/benefits but we already have Benefits section; Pay could be separate if we have specific salary info. We have salary range, so we should include Pay section.
- Schedule: not mentioned; no schedule info. So we omit Schedule.
- Qualifications: maybe we can incorporate into Requirements.
We must not include headings with filler text. So we need to ensure each heading has substantive content.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate, duplicated lines, EEO, etc.
Let's extract substantive content.
First, introductory paragraph: "When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:" This is a bit messy due to missing space after Benefits. But we can rewrite as prose preserving meaning. However we must not invent or summarize away detail; we can keep the sentences as is, maybe fix punctuation? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid minor formatting fixes like adding missing space? Might be considered altering text. Safer to keep original text exactly, but we can separate into paragraphs.
Original: "When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:" There's missing space after "thrive." and "Benefits". We could keep as is; it's still substantive.
Then list of benefits:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
- All the benefits listed above are subject to the terms of their individual Plans.
- And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
We need to keep all that.
Now "General Summary": "Promote Total Leave digital capabilities and be primary point of contact for STD, Leave, PFL, and ADA complex questions. Acts as the facilitator to execute agreed upon resolutions in partnership with the field, clients, Solutions Partner Consultant, operational teams, and management."
That's a summary; could be part of About the role or Responsibilities. We'll treat as part of Responsibilities maybe.
Then "Principal Duties And Responsibilities": list of duties (each sentence). We'll convert to
- .
List:
- Demonstrate digital functionality with clients and influence them and their employees to adopt self-serve capabilities to answer standard case level needs.
- Independently and effectively handle complex status & questions on individual claims and leaves from clients or the field through effective action plan development and timely execution.
- Ensure escalation of issues and partnership with appropriate internal stakeholders.
- Demonstrated ability to proactively identify trends and report issues impacting claims and leaves.
- Build strong relationships with operations leaders to make them aware of those issues and help them solve problems.
- Exhibit expertise in Total Leave digital ecosystem, keeping up to date with all new solutions.
- Through knowledge of client level needs, foster continuous improvement by providing insight on how the digital capabilities work for the client.
- Provides subject matter expertise in educating clients on the products serviced with in Total Leave, leave workflows/regulations.
- Demonstrate understanding of applicable systems, standard operating procedures (SOP's), intake and eligibility procedures and product knowledge.
- Support and mentors peers and new team members.
- Performs other duties as assigned.
Note some grammar issues but we keep.
Now "Job Specifications": list:
- Proficient in Solutions and Unum product portfolio
- Four-year degree or equivalent experience recommended
- Strong technical claims/leave experience
- Proven customer service and problem-solving skills
- Knowledge and proficiency in STD and FMLA, ability to quickly upskill on ADA and PFL as needed
- Resolve conflicts in an open and positive manner
- Build understanding, acceptance, and commitment through the change process
- Ability to take appropriate actions based on key business indicators/trends
- Demonstrated influencing, collaboration, and client relationship management experience
- ~IN2 (maybe a code, drop as metadata? It's likely internal code; we can drop as it's not substantive? It's minor metadata; we could drop.)
We'll keep the rest.
Now pay info: "The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans."
We already have Benefits section; but pay includes salary range and 401(k) details. We could include Pay section with salary range and maybe note 401(k) match. However the 401(k) match details are also in Benefits list earlier (Up to 9.5% 401(k) employer contribution). There's some discrepancy: earlier says Up to 9.5% 401(k) employer contribution; later says employer match up to 5% and additional 4.5% contribution whether you contribute or not (total up to 9.5%). Both are same; we can keep both but avoid duplication. We'll keep Pay section with salary range and note 401(k) match details (maybe summarizing). But we must not invent or summarize away detail; we can keep the exact sentences.
Thus Pay section: include the sentence about base salary range and the additional 401(k) details.
We must not repeat benefits list again; but we can include the pay-specific details.
Now we need to decide sections:
- About the role: introductory paragraph about joining Unum, mission, etc. Could be the first paragraph before benefits list. We'll put that as About the role.
- Benefits: the list of benefits (including award-winning culture, etc.) plus the concluding sentences about 10,000 employees etc. That seems like a Benefits section.
- Responsibilities: combine General Summary and Principal Duties And Responsibilities.
- Requirements/Skills: Job Specifications.
- Pay: salary range and 401(k) details.
We'll not include Schedule.
Now we need to ensure we don't include boilerplate like EEO, etc. At the end there is EEO statement and company info. We'll drop those.
Also drop "Job Posting End Date: October 06". Also drop "Company Unum" maybe not needed.
Now produce HTML.
Structure:
About the role
When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
But note the list follows; we could keep the introductory sentence then the list under Benefits section. Actually the "To enable this, we provide:" leads into the benefits list. So maybe better to have About the role as just the first sentence? But we can keep as is.
Alternatively, we could treat the introductory paragraph as About the role, and
- for any list of duties/requirements/benefits. Use
for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate, duplicated lines, EEO, etc. Let's extract substantive content. First, introductory paragraph: "When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:" This is a bit messy due to missing space after Benefits. But we can rewrite as prose preserving meaning. However we must not invent or summarize away detail; we can keep the sentences as is, maybe fix punctuation? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid minor formatting fixes like adding missing space? Might be considered altering text. Safer to keep original text exactly, but we can separate into paragraphs. Original: "When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:" There's missing space after "thrive." and "Benefits". We could keep as is; it's still substantive. Then list of benefits: - Award-winning culture - Inclusion and diversity as a priority - Performance Based Incentive Plans - Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability - Generous PTO (including paid time to volunteer!) - Up to 9.5% 401(k) employer contribution - Mental health support - Career advancement opportunities - Student loan repayment options - Tuition reimbursement - Flexible work environments - All the benefits listed above are subject to the terms of their individual Plans. - And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! We need to keep all that. Now "General Summary": "Promote Total Leave digital capabilities and be primary point of contact for STD, Leave, PFL, and ADA complex questions. Acts as the facilitator to execute agreed upon resolutions in partnership with the field, clients, Solutions Partner Consultant, operational teams, and management." That's a summary; could be part of About the role or Responsibilities. We'll treat as part of Responsibilities maybe. Then "Principal Duties And Responsibilities": list of duties (each sentence). We'll convert to
- .
List:
- Demonstrate digital functionality with clients and influence them and their employees to adopt self-serve capabilities to answer standard case level needs.
- Independently and effectively handle complex status & questions on individual claims and leaves from clients or the field through effective action plan development and timely execution.
- Ensure escalation of issues and partnership with appropriate internal stakeholders.
- Demonstrated ability to proactively identify trends and report issues impacting claims and leaves.
- Build strong relationships with operations leaders to make them aware of those issues and help them solve problems.
- Exhibit expertise in Total Leave digital ecosystem, keeping up to date with all new solutions.
- Through knowledge of client level needs, foster continuous improvement by providing insight on how the digital capabilities work for the client.
- Provides subject matter expertise in educating clients on the products serviced with in Total Leave, leave workflows/regulations.
- Demonstrate understanding of applicable systems, standard operating procedures (SOP's), intake and eligibility procedures and product knowledge.
- Support and mentors peers and new team members.
- Performs other duties as assigned.
Note some grammar issues but we keep.
Now "Job Specifications": list:
- Proficient in Solutions and Unum product portfolio
- Four-year degree or equivalent experience recommended
- Strong technical claims/leave experience
- Proven customer service and problem-solving skills
- Knowledge and proficiency in STD and FMLA, ability to quickly upskill on ADA and PFL as needed
- Resolve conflicts in an open and positive manner
- Build understanding, acceptance, and commitment through the change process
- Ability to take appropriate actions based on key business indicators/trends
- Demonstrated influencing, collaboration, and client relationship management experience
- ~IN2 (maybe a code, drop as metadata? It's likely internal code; we can drop as it's not substantive? It's minor metadata; we could drop.)
We'll keep the rest.
Now pay info: "The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans."
We already have Benefits section; but pay includes salary range and 401(k) details. We could include Pay section with salary range and maybe note 401(k) match. However the 401(k) match details are also in Benefits list earlier (Up to 9.5% 401(k) employer contribution). There's some discrepancy: earlier says Up to 9.5% 401(k) employer contribution; later says employer match up to 5% and additional 4.5% contribution whether you contribute or not (total up to 9.5%). Both are same; we can keep both but avoid duplication. We'll keep Pay section with salary range and note 401(k) match details (maybe summarizing). But we must not invent or summarize away detail; we can keep the exact sentences.
Thus Pay section: include the sentence about base salary range and the additional 401(k) details.
We must not repeat benefits list again; but we can include the pay-specific details.
Now we need to decide sections:
- About the role: introductory paragraph about joining Unum, mission, etc. Could be the first paragraph before benefits list. We'll put that as About the role.
- Benefits: the list of benefits (including award-winning culture, etc.) plus the concluding sentences about 10,000 employees etc. That seems like a Benefits section.
- Responsibilities: combine General Summary and Principal Duties And Responsibilities.
- Requirements/Skills: Job Specifications.
- Pay: salary range and 401(k) details.
We'll not include Schedule.
Now we need to ensure we don't include boilerplate like EEO, etc. At the end there is EEO statement and company info. We'll drop those.
Also drop "Job Posting End Date: October 06". Also drop "Company Unum" maybe not needed.
Now produce HTML.
Structure:
About the role
When you join the team at Unum, you become part of an organization committed to helping you thrive. Benefits Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
But note the list follows; we could keep the introductory sentence then the list under Benefits section. Actually the "To enable this, we provide:" leads into the benefits list. So maybe better to have About the role as just the first sentence? But we can keep as is. Alternatively, we could treat the introductory paragraph as About the role, and
- .
List:
- Demonstrate digital functionality with clients and influence them and their employees to adopt self-serve capabilities to answer standard case level needs.
- Independently and effectively handle complex status & questions on individual claims and leaves from clients or the field through effective action plan development and timely execution.
- Ensure escalation of issues and partnership with appropriate internal stakeholders.
- Demonstrated ability to proactively identify trends and report issues impacting claims and leaves.
- Build strong relationships with operations leaders to make them aware of those issues and help them solve problems.
- Exhibit expertise in Total Leave digital ecosystem, keeping up to date with all new solutions.
- Through knowledge of client level needs, foster continuous improvement by providing insight on how the digital capabilities work for the client.
- Provides subject matter expertise in educating clients on the products serviced with in Total Leave, leave workflows/regulations.
- Demonstrate understanding of applicable systems, standard operating procedures (SOP's), intake and eligibility procedures and product knowledge.
- Support and mentors peers and new team members.
- Performs other duties as assigned.
Note some grammar issues but we keep.
Now "Job Specifications": list:
- Proficient in Solutions and Unum product portfolio
- Four-year degree or equivalent experience recommended
- Strong technical claims/leave experience
- Proven customer service and problem-solving skills
- Knowledge and proficiency in STD and FMLA, ability to quickly upskill on ADA and PFL as needed
- Resolve conflicts in an open and positive manner
- Build understanding, acceptance, and commitment through the change process
- Ability to take appropriate actions based on key business indicators/trends
- Demonstrated influencing, collaboration, and client relationship management experience
- ~IN2 (maybe a code, drop as metadata? It's likely internal code; we can drop as it's not substantive? It's minor metadata; we could drop.)
We'll keep the rest.
Now pay info: "The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $63,500.00-$120,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans."
We already have Benefits section; but pay includes salary range and 401(k) details. We could include Pay section with salary range and maybe note 401(k) match. However the 401(k) match details are also in Benefits list earlier (Up to 9.5% 401(k) employer contribution). There's some discrepancy: earlier says Up to 9.5% 401(k) employer contribution; later says employer match up to 5% and additional 4.5% contribution whether you contribute or not (total up to 9.5%). Both are same; we can keep both but avoid duplication. We'll keep Pay section with salary range and note 401(k) match details (maybe summarizing). But we must not invent or summarize away detail; we can keep the exact sentences.
Thus Pay section: include the sentence about base salary range and the additional 401(k) details.
We must not repeat benefits list again; but we can include the pay-specific details.
Now we need to decide sections:
- About the role: introductory paragraph about joining Unum, mission, etc. Could be the first paragraph before benefits list. We'll put that as About the role.
- Benefits: the list of benefits (including award-winning culture, etc.) plus the concluding sentences about 10,000 employees etc. That seems like a Benefits section.
- Responsibilities: combine General Summary and Principal Duties And Responsibilities.
- Requirements/Skills: Job Specifications.
- Pay: salary range and 401(k) details.
We'll not include Schedule.
Now we need to ensure we don't include boilerplate like EEO, etc. At the end there is EEO statement and company info. We'll drop those.
Also drop "Job Posting End Date: October 06". Also drop "Company Unum" maybe not needed.
Now produce HTML.
Structure: