Solutions Engineer, Wireless | SMB | Cincinnati, OH
About the role
This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies.
Job Responsibilities
- Support small and medium business sales teams in-market to drive solution adoption and customer engagement
- Participate in customer meetings to provide technical consultation and solution guidance
- Facilitate wireless network coverage analysis and review to optimize customer solutions
- Affiliate with processing in-building coverage requests to improve network accessibility
- Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
- Also responsible for other duties/projects as assigned by business management as needed
Requirements
- Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
- Acceptable areas of study include Computer Science, IT, Engineering or related field
- 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
- Experience supporting Small Medium Business accounts
Qualifications
- Communication
- Customer Needs Identification
- Product Knowledge
- Project Management
- Small Business Sales
- Solution Architecture
- Technical Demonstrations
- Technical Presentations
- Technical Training
- Wireless Networks
Skills and Abilities
- Communication
- Customer Needs Identification
- Product Knowledge
- Project Management
- Small Business Sales
- Solution Architecture
- Technical Demonstrations
- Technical Presentations
- Technical Training
- Wireless Networks
Benefits
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Pay
Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives
Base Pay Range: $78,750 - $142,030
Schedule
The schedule for this role is not specified.
Benefits
To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Equal Opportunity Employer
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.