Solutions Consultant (Life science focus) - East Coast Only

About the role

The Qualio team is an all-remote, globally distributed workforce with teammates in over ten countries. This Solutions Consultant role is based in the East Coast only.

Responsibilities

• Develop a deep understanding of customer workflows and articulate how Qualio's AI solution can fundamentally transform how they operate.
• Champion Qualio's agentic compliance solutions through compelling, tailored demonstrations that reinforce Qualio's position as the “go-to” Governance, Risk and Compliance (GRC) platform for life sciences organisations.
• Become an in-house expert on Qualio's product, staying current on releases and new features to ensure your knowledge is always at the cutting edge.
• Act as a key subject matter expert, enabling Sales and Customer Success colleagues through periodic training sessions and one-to-one coaching.
• Couple your industry expertise, product knowledge and AI-first mentality with strong sales acumen to identify key value drivers and accurately define the right solution and optimal sales strategy for each opportunity.
• Support the evaluation and pursuit of new business opportunities, contributing your expertise to help secure successful outcomes for prospective clients.
• Own and confidently deliver value-driven presentations, product demonstrations and discovery sessions tailored to each customer's needs.
• Bring genuine peer-level credibility to every customer conversation- not just product knowledge, but real-world understanding of the challenges life sciences companies face.
• Engage confidently with decision-makers at all levels, translating complex technical and regulatory concepts into clear, compelling narratives that inspire buyer confidence.
• Leverage your curiosity and listening skills to uncover customer needs and offer a unique perspective that drives purchasing decisions or deeper utilisation of Qualio's products and services.
• Collaborate with Account Executives and Customer Success Managers, providing the technical depth and industry credibility that accelerates deals and strengthens customer relationships.
• Participate in deal reviews, contributing your expertise to shape strategy and improve win rates.
• Train and enable Sales and Customer success colleagues on industry trends, regulatory context, and Qualio's agentic solutions, helping to raise the bar across the go-to-market team.
• Serve as the critical bridge between customers and Qualio's Product and Engineering teams, translating prospect frustrations, functionality gaps, and feature requests into clear, actionable feedback that informs the product roadmap.
• Contribute as a subject matter expert on RFP/RFI responses, ensuring prospects receive accurate, compelling, and tailored information.

Requirements

• 3+ years of experience in a SaaS/AI-native pre-sales and/or Quality Management role within life sciences (pharma and/or medical devices), or in a capacity directly supporting clients in these industries.
• A solid grounding in GxP frameworks, 21 CFR Part 11, 21 CFR Part 820, Computer Software Assurance (CSA), ISO 9001, and/or ISO 13485; experience in pharmaceutical or medical device quality and compliance is strongly preferred.
• Hands-on familiarity with AI- whether gained through working at a company that has embedded AI into its products or workflows, or through building your own AI-powered tools to work smarter and more efficiently.
• Ability to distill complex technical and regulatory concepts into clear, polished presentations and responses, tailored to any audience- from technical teams to C-suite executives.
• Proven experience engaging and presenting to C-level stakeholders, with the confidence and presence to hold the room in high-stakes conversations.
• Strong ability to manage multiple projects and stakeholders concurrently, without losing attention to detail or quality of output.
• Comfortable with ambiguity and able to adapt quickly to shifting priorities and evolving market conditions.

Qualifications

• Master's degree in a relevant field such as Biomedical Engineering, Pharmaceutical Sciences, or a related discipline.
• Experience with industry-standard software and tools used in the life sciences sector.
• Passionate about using technology to drive positive change in the healthcare industry.

Skills

• Strong communication and presentation skills.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Knowledge of regulatory compliance and GxP frameworks.
• Experience with AI and machine learning technologies.

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market