Senior Solutions Consultant - Life Sciences

About the role

As a senior Solutions Consultant, you will support pharma, biotech, medtech, and CRO clients. While you do not need to be a scientist, you should understand how Life Sciences organizations operate.

Appian’s Solutions Consulting team is transforming into SC 2.0—redefining the role of a trusted advisor. Our Solution Consultants tell stories, co-create with customers, and shape strategy with technical credibility and business insight. They are the driving force behind helping customers understand the business value of Appian’s technology during the sales cycle and beyond, acting as trusted advisors for customers, partners, sales, product, marketing, and company leadership.

Responsibilities

• Leverage deep Life Sciences industry expertise to support digital transformation initiatives within pharmaceutical, biotechnology, medical device, or contract research organizations.
• Apply knowledge of Life Sciences business processes such as Clinical Development, Quality Management, Regulatory Affairs, Pharmacovigilance, Manufacturing, and/or Medical Affairs.
• Address functional and technical elements of RFIs/RFPs with strategic problem-solving and innovative solutions for complex Life Sciences challenges.
• Identify how Appian can integrate into the wider organization and fit into GxP environments, FDA regulations, and validated system requirements.
• Engage in technical discussions with Appian’s product team and communicate effectively with customers through presentations, requirements analysis, and interactions.
• Utilize creative persona-based storytelling, technical solutioning, and business consulting to demonstrate Appian’s value.

Requirements

• Deep and recent expertise in the Life Sciences industry, demonstrated through knowledge of its business processes.
• Experience supporting digital transformation initiatives within pharmaceutical, biotechnology, medical device, or contract research organizations.
• Understanding of GxP environments, FDA regulations, 21 CFR Part 11, and validated system requirements (strongly preferred).
• Experience working in an enterprise software sales position OR a client-facing technology advisory role within a Life Sciences institution or ISV (e.g., in transformation, architecture, or strategy).
• Technical depth to respond to all functional and technical elements of RFIs/RFPs.
• Strong verbal and written communication skills; experience with customer interaction, requirements analysis, and presentations.
• Familiarity with production environments (application servers, web servers, databases).

Qualifications

• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field, or equivalent experience.
• 5+ years as a successful Pre-Sales Engineer OR 6+ years in a Professional Services/Consulting role, with a significant focus (3+ years) in the Life Sciences Industry.
• Up to 70% travel to customer locations throughout the assigned region.

You may also have:

• An advanced degree (MS, MBA, PharmD, MPH, or PhD).
• The ability to fluently speak a second language, preferably Portuguese.

Pay

Base Salary Range: $125,000 USD - $250,000 USD. Actual compensation will depend on relevant work experience, qualifications, internal peer equity, and market conditions. Sales roles may be eligible for commission.

Benefits

• Comprehensive health coverage (medical, dental, vision).
• Employee Assistance Program (EAP) with free mental health support.
• Life and disability insurance.
• Employee Stock Purchase Program (ESPP).
• Retirement/pension plan with company match.
• Flexible time off and paid parental leave.
• Wellness dollars and flexible spending accounts.
• Health savings account contributions.
• Employee referral bonus program.
• Learning and development resources, including tuition reimbursement and leadership programs.
• Family-forming benefits.
• Eight employee-led affinity groups for inclusivity and networking.

Tools and Resources

• Training and Development: Department-specific onboarding, mentorship, and the First-Friend program. Access to Appian University for specialized training and skills-based learning.
• Growth Opportunities: Leadership programs for new and aspiring managers, tuition reimbursement, and a holistic range of development opportunities.
• Community: Inclusive culture with employee-led affinity groups for social, educational, and outreach activities.