Senior Solutions Consultant - Life Sciences

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

About the role

SC 2.0 is the engine powering our vision. Appian’s Solutions Consulting team is in the midst of an exciting transformation—redefining what it means to be a trusted advisor in today’s fast-paced, mission-driven environment. Our SCs don’t just demo features—they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight.

In this role, you will be a senior Solutions Consultant supporting pharma, biotech, medtech, and CRO clients. While you do not need to be a scientist, you should understand how Life Sciences organizations operate.

Responsibilities

• Act as a trusted advisor for customers, partners, sales, product, marketing, and company leadership
• Drive customer understanding of the business value Appian’s technology can provide during the sales cycle and beyond
• Combine creative persona-based storytelling, technical solutioning, and business consulting
• Respond to all functional and technical elements of RFIs/RFPs
• Strategically problem-solve by thinking outside-the-box to create innovative solutions addressing complex Life Sciences challenges
• Identify how Appian can fit into the wider organization
• Engage in technical discussions with Appian’s product team
• Up to 70% travel to customer locations throughout the assigned region

Requirements

• Deep and recent expertise in the Life Sciences industry, demonstrated through knowledge of business processes such as Clinical Development, Quality Management, Regulatory Affairs, Pharmacovigilance, Manufacturing, and/or Medical Affairs
• Experience supporting digital transformation initiatives within pharmaceutical, biotechnology, medical device, or contract research organizations
• Understanding of GxP environments, FDA regulations, 21 CFR Part 11, and validated system requirements (strongly preferred)
• Experience working in an enterprise software sales position OR a client-facing technology advisory role within a Life Sciences institution or ISV (e.g., in transformation, architecture, or strategy)
• Technical depth to respond to all functional and technical elements of RFIs/RFPs
• Strong verbal and written communication skills; experience with customer interaction, requirements analysis, and presentations
• Familiarity with production environments (application servers, web servers, databases)

Qualifications

• Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field or equivalent experience
• 5+ years as a successful Pre-Sales Engineer OR 6+ years in a Professional Services/Consulting role, with a significant focus (3+ years) in the Life Sciences Industry
• Advanced degree (MS, MBA, PharmD, MPH, or PhD) (preferred)
• Ability to fluently speak a second language, preferably Portuguese (preferred)

Benefits

• Comprehensive health coverage (medical, dental, vision)
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan with company match
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits
• Flexible time off and paid parental leave
• Employee referral bonus program
• Learning and development resources, including leadership programs, Appian University, and mentorship opportunities

Pay

Base Salary Range: $125,000 USD - $250,000 USD. Sales roles may be eligible to participate in a commission plan. Actual compensation will be dependent on relevant work experience, qualifications, internal peer equity, and market conditions.

Tools and Resources

• Department-specific training during onboarding
• Dedicated mentorship and First-Friend program for new hires
• Leadership program for new and aspiring managers
• Specialized department training through Appian University
• Skills-based training and tuition reimbursement
• Employee-led affinity groups for building internal and external networks