Solutions Consultant II - East Coast
About the role
Solutions Consultants II (SCII) are a crucial part of Paylocity’s sales organization, driving a large portion of our revenue. In this fully remote position, you will work from home or your location of record within the U.S. with no in-office requirements. You must be available five days per week (Mon - Fri) during designated work hours (8 am - 5 pm EST). The work arrangement for this role is subject to change based on business needs and individual performance, which may include adjustments to on-site requirements or schedule expectations.
Responsibilities
- Demonstrate in-depth knowledge of Paylocity's products and services.
- Understand prospects' requirements and provide tailored solutions.
- Present Human Capital Management strategies and business solutions to help increase sales performance.
- Partner with Account Executives to conduct an in-depth discovery call.
- Conduct engaging, concise, and tailored product demonstrations while tying back information learned in the analysis call to establish buyer connection.
- Collaborate with internal teams to ensure successful implementation and integration of solutions.
- Keep up to date on new trends in the HR and Payroll industry to make appropriate recommendations to prospects.
- Analyze complex prospect issues and coordinate with internal teams to provide effective resolutions.
- Identify opportunities for process improvement and system enhancements.
- Troubleshoot technical problems and escalate issues as necessary.
- Develop creative solutions to meet unique prospect challenges.
- Conduct technical conversations with prospects and 3rd party vendors to identify potential partnerships.
- Leverage accounting skills and complex product knowledge to provide prospects a detailed understanding of how Paylocity can streamline their General Ledger process and avoid manual work.
- Handle confidential client information with utmost discretion and professionalism.
- Make informed decisions to ensure client satisfaction and retention.
- Proactively identify potential risks and take appropriate actions to mitigate them.
- Collaborate with cross-functional teams to deliver seamless client experiences.
- Build strong relationships with prospects and serve as their trusted advisor.
- Communicate effectively with prospects, colleagues, and stakeholders.
- Participate in team meetings and contribute to a positive work environment.
- Partner with Account Executives to answer outstanding questions from prospects.
- Assist Account Executives with responding to functional and technical elements of RFIs/RFPs.
Requirements
- Self-motivated with a proven track record in dealing with a field-based, fast-paced sales force.
- Strong presentation skills over the phone and occasionally in person.
- Ability to communicate confidently and professionally both verbally and in written responses.
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
- 3-5+ years of relevant industry experience in a similar role.
- Experience and familiarity with Paylocity products is welcomed.
Physical Requirements
- Ability to remain in a stationary position for extended periods of time.
- Ability to move around the office and interact with colleagues as needed.
- Ability to operate standard office equipment, including computers, phones, printers, and copiers.
- Ability to communicate effectively in person, via phone, and email.
- Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages).
- Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources.
- Ability to maintain focus and attention to detail for extended periods.
- Ability to work at a desk or workstation for extended periods of time, including using a computer or writing.
- Ability to travel occasionally, including by car, plane, or other forms of transportation.
Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance.
- 401(k) match.
- Perks that support you, your family, and your finances.
- Career development opportunities.
Pay
The base pay range for this position is $90,000 - $105,000 per year. Base pay offered may vary depending on job-related knowledge, skills, and experience. This position is also eligible for our variable commission plan and an annual restricted stock unit grant based on individual performance.