Solution Sales Engineer

About the role

The Toppan Merrill Solution Sales Engineer role supports the sales organization in presenting and selling Toppan Merrill software and services. This role plays a critical role in mapping and driving Toppan Merrill solution and technology discussions during the sales process.

Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services and build new presentations for use by sales and the Client Advisory Services (“CAS”) team.
• Explain product capabilities, limitations, and implementation requirements and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities.
• Actively participate in sales calls involving complex technical requirements or multiple hardware platforms serving as the lead “technical” resource in the sales cycle.
• Identify and develop innovative solutions to client requirements while managing client expectations.
• Responsible for explaining and researching the technical capabilities of Toppan Merrill's products vs. our competition and communicating this to both internal and external audiences.
• Handles the most complex client and/or technical projects.
• Research, compose, and deliver responses to RFPs while interacting with clients to clarify requirements and review RFP responses for technical accuracy.
• Collect business and technical information from clients regarding requirements, partner with Product and Engineering teams on integrating into Toppan Merrill’s product offerings.
• Is seen as a Product SME.
• Collaborate with marketing team to create marketing materials for Product line.
• Collaborate with Pricing/Finance teams, external vendors and internal resource managers to provide recommendations from market expertise for onboarding pricing and pricing new solutions.
• Train and mentor new or lower skilled employees.
• May lead internal team projects related to process improvements or technology testing.

Requirements

• Minimum Education: Bachelor’s degree in related field a plus
• Minimum Experience: 3-7 years' experience in a direct client contact and consulting role preferably in technology services
• Excellent verbal and written communication/interpersonal skills
• Strong presentation skills and ability to explain technical concepts to non-technical individuals
• Pro-active ability to anticipate client needs and problem solve solutions
• Demonstrated project management experience with a high level of attention to detail
• Able to interact with internal/external clients/customers in a professional manner
• Strong technical aptitude
• Detailed knowledge of best practices for industry (i.e accounting, financial disclosures, healthcare, etc)
• Working knowledge of commonly used software in the industry
• Demonstrated leadership skills – leading through direction and through influence

Qualifications

• Ability to work in an environment that encourages creativity and fresh ideas
• The ability to be on the leading edge of SaaS driven technology solutions for capital markets and regulatory disclosure requirements
• The opportunity to join a growing company that has just finished a record year of the highest results
• The environment and culture to take showcase your talent, sharpen your skills, and develop new capabilities, and be a part of a global team that develops revolutionary technologies

Skills

• Ability to work in an environment that encourages creativity and fresh ideas
• The ability to be on the leading edge of SaaS driven technology solutions for capital markets and regulatory disclosure requirements
• The opportunity to join a growing company that has just finished a record year of the highest results
• The environment and culture to take showcase your talent, sharpen your skills, and develop new capabilities, and be a part of a global team that develops revolutionary technologies

Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• 401(k)) with company match with full vesting from date of hire
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

Pay

Competitive base pay scale ranging from $125,000 – $165,000 annually, based on experience and expertise. Additional pay, including commissions and bonuses, range up to 30% of base pay depending on performance.

Schedule

N/A