Sales Solution Engineer
Responsibilities
- Act as the technical lead for complex customer engagements applying extensive knowledge of solutions and/or vertical.
- Lead customer pre-sales meetings, identify technical requirements, and formulate solution strategy.
- Create a demonstration of the solution strategy using solutions knowledge, experience, and best practice knowledge.
- Present demonstration of proposed solution to key customer stakeholders for validation and buy-in.
- Cook up meeting with global services to transition key information; remain actively involved in process to ensure seamless transfer of customer.
- Compose internal documentation that fully reflects all activity related to the solution strategy.
- Take proactive measures to identify and improve internal efficiencies and grow knowledge of the team; remain current on best practices and market trends.
- Present at trade shows, conferences, and events.
- Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team.
- Work with development in support of solution enhancements.
Requirements
- Bachelor’s degree in related field such as Management Information Systems or Computer Science.
- Significant experience in technical sales and relevant industry or technology.
- Experience with Enterprise Content Management (ECM).
- Experience with general software implementation methodologies.
- Able to thrive in a fast-paced deadline-driven environment.
- Self-directed with the ability to manage projects to completion.
- Strong collaboration skills applied successfully within team as well as with other areas.
- Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies.
- Speak or write with ease, clarity, and impact using a communication style appropriate to the subject and the audience.
- Demonstrated ability to establish rapport and gain the trust of others; effective at gaining consensus.
- Driven to learn and stay current professionally.
- Up to 60% travel time required.
Qualifications
- Equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
Skills
- Technical sales and relevant industry or technology experience.
- Enterprise Content Management (ECM) experience.
- Software implementation methodologies.
- Project management and time management skills.
- Effective communication and presentation skills.
- Collaboration and teamwork skills.
- Knowledge of best practices and market trends.
- Ability to present at trade shows, conferences, and events.
- Leadership and mentoring skills.
- Working knowledge of development tools and processes.
Benefits
- Base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.
Pay
- Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.
Schedule
- Remote work arrangement.
About the Role
The Sales Solution Engineer is responsible for providing technical and/or industry expertise to the sales team and customers in the pre-sales process. This includes acting as the technical lead for complex customer engagements, leading customer pre-sales meetings, creating demonstrations of the solution strategy, presenting to key stakeholders, composing internal documentation, taking proactive measures to improve internal efficiencies, and presenting at trade shows, conferences, and events. The role also involves mentoring, coaching, training, and providing feedback to other team members, as well as working with development to support solution enhancements.
Requirements
The ideal candidate will have a Bachelor’s degree in a related field such as Management Information Systems or Computer Science, significant experience in technical sales and relevant industry or technology, experience with Enterprise Content Management (ECM), and experience with general software implementation methodologies. They should be able to thrive in a fast-paced deadline-driven environment, be self-directed, and have strong collaboration skills. Additionally, they should have the ability to develop and use engaging, informative, and compelling presentation methodologies, speak or write with ease, clarity, and impact, establish rapport and gain the trust of others, and be driven to learn and stay current professionally. Up to 60% travel time is required.
Qualifications
An equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
Skills
Technical sales and relevant industry or technology experience, Enterprise Content Management (ECM) experience, software implementation methodologies, project management and time management skills, effective communication and presentation skills, collaboration and teamwork skills, knowledge of best practices and market trends, ability to present at trade shows, conferences, and events, leadership and mentoring skills, and working knowledge of development tools and processes.
Benefits
Base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.
Pay
Based on individual states' employment laws, the following details are provided to comply with relevant salary posting requirements: base salary range of $125,000 – $154,000 per year, eligible for benefits and variable compensation.
Schedule
Remote work arrangement.
About Hyland
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Hyland is trusted by thousands of organizations worldwide, including many of the Fortune 100, and is committed to supporting its employees, customers, and partners to exceed their potential. For more information on Hyland's platform and services, visit Hyland.com.
About Hyland Life
Since 1991, Hyland has been dedicated to helping its employees, customers, and partners achieve their full potential through its industry-leading content services platform. Hyland's employees embody a culture of positivity and innovation, and the company supports them through various career development resources, wellbeing programs, and innovation practices. Hyland is committed to making a significant impact on its communities and encourages employee-led initiatives and giving campaigns aligned with their interests.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations.