Social Media Specialist

8229 Cloverleaf Drive, Suite 435, Millersville, Maryland, 21108, US

About the role

At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing office professional for our fast-paced office environment. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.

Benefits

• Competitive pay
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events

Responsibilities

• Develop, implement, and manage our social media strategy – you will be responsible for administering content on all social media platforms such as Facebook, Instagram, and Pinterest utilizing our vendors and software.
• Create content – create organic, eye-catching content including posts, stories, reels, and emails that promote audience engagement.
• Adjust and manage campaigns through analytics – analyze the appropriate social data/metrics, insights, and best practices to measure the success of every social media campaign, then use that information to refine future campaigns.

Performance Metrics

• Quality of Work – Performance is considered in both attitude and results. We hire the best because we expect the best.
• Effectiveness – You will be responsible for delivering an amazing experience while expanding our social media footprint.
• Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role.

Requirements

• Live within the area
• 2+ years of experience with Social Media Marketing
• Strong problem-solving skills
• Complete a background check
• Professional communication skills
• Highly organized and detail-oriented
• Excellent social media and independent work skills
• Ability to deliver solutions
• Self-starter mentality

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.