SMB Field Sales Rep

Job Purpose

Hawaiian Telcom is seeking a dynamic, outgoing individual to join our Business Field Sales team. This role focuses on providing local businesses with the connectivity they need to grow.

Essential Functions

• Conduct in-person, field-based sales outreach to businesses within assigned territories.
• Meet or exceed sales, service, and productivity targets.
• Present and promote business fiber internet, voice, and managed services to small and midsize businesses.
• Absorb each business's needs and recommend the most effective connectivity and communication solutions from our full portfolio.
• Maintain a deep understanding of all Hawaiian Telcom business products, services, bundles, and new offerings.
• Stay current on all promotional offers, service availability, and assigned territory/business segments.
• Understand internal systems used to qualify and support business customers.
• Maintain detailed customer documentation, follow-up, and pipeline updates.
• Demonstrate strong application of all training provided, including product knowledge and sales skills.

Education and Experience

• Four years of High School or equivalent
• Relevant Work Experience: 0 to 2 years in related field
• Door-to-door or in-person prospecting experience is a plus.
• Business-to-business (B2B), field sales, or outside sales preferred.

Special Knowledge, Skills And Abilities

• Excellent listening skills and business-focused communication skills.
• Ability to understand a broad range of products, services, procedures, and systems.
• Strong consultative selling abilities, including needs assessment and solution-focused problem solving.
• Ability to think strategically when presenting solutions to business customers.

Miscellaneous

• Field-based outreach to qualified business leads.
• Evening or weekend work may be required based on business availability.
• Valid driver's license required.
• Strong organizational and time-management skills.
• Relevant business, sales, or technical coursework preferred.