Slot Technician II - Slot Operations

Position Summary

The Slot Technician II is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

Essential Functions

• Assumes responsibilities of Supervisor Slot Manager in the supervisor's absence as assigned
• Helps coordinate and lead slot floor moves and shift assignments
• Has the ability to coordinate Special Projects as assigned
• Ensures the overall smooth operation of all slot related equipment
• Keeps slot machines and associated parts in working order
• Able to perform specialty skilled roles as assigned, i.e. Electronic Technician (Bench Technician), BV Technician, Parts Technician, etc.
• Safeguards all property assets in the slot department
• Follows all Internal and Virginia Lottery rules and laws
• Must have the ability to interact with guests to enhance guest relations
• Must have a strong working knowledge of slot related machinery
• Perform work regularly, predictably and in a professional manner
• Responsible for cleaning and sanitizing work and public spaces
• Other duties as assigned
• Perform work regularly and adheres to all Virginia Lottery Regulations

Non-essential Job Functions

• Attend seminars when needed

Education and Experience Requirements

• Must have high school diploma or equivalent
• Must have good communications skills
• Must have basic computer skills
• Must have two (2) or more years' experience in a Slot Technician capacity
• Must have minimum three-year experience electronic background

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia lottery
• Must successfully pass background check
• Must successfully pass drug screening
• Must be twenty-one (21) years of age
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Knowledge

• Pertinent federal, state, and local laws, codes, and regulations
• Team Leadership and motivational skills
• Electronics at the circuit board level
• Technical experience and training with slots
• Electronic and computer programming

Ability

• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience
• Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
• Communicate clearly and concisely, both orally and in writing
• Interpret and explain policies and procedures
• This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume
• Consistently communicate effectively with guests, as well as all levels of team members
• Observe and direct actions of subordinates/trainees
• Inspect and maintain areas for which responsible
• Review and comprehend all necessary documentation
• Use all machine test equipment

Pay

$15 - $21/Hourly

This response is AI-generated, for reference only.