Site Management Coordinator

About the role

This position is responsible for managing content, product introductions, and user experience of colehaan.com, working closely with DTC Merchandising, Planning, Analytics, and Marketing.

The primary responsibility of the Site Management Associate is optimizing user experience through contributing to product introductions, seasonal content, and iterative user experience enhancements.

Responsibilities

• Work with Web Producer and Digital Merchants to prepare all content for seasonal site updates, including product introductions and customer tools such as store locators and shipment/return tracking experiences.
• Solicit and manage site experience product and pricing approvals from key stakeholders and teams prior to launch.
• Test and QA user site experience, including products and pricing, to ensure proper functionality and display.
• Work with Digital Merchants to maintain seasonal buy tools.
• Provide support to international digital teams for utilization of domestic product information and unique international product needs.
• Manage item setup for digital site, including tracking product inventory and photography/sample orders, navigating and attributing products, coordinating and editing product categorization, and creating cross-sells for new products and categories.
• Track and publish status of seasonal inventory availability for key site updates to cross-functional partners.

Requirements

• Bachelor's Degree.
• 3-5 years of experience within e-commerce and/or digital.
• Preferred management experience.
• Must be proficient in Excel.
• Must be organized, deadline-oriented, and a quick learner with business analytical skills.

Qualifications

The ideal candidate will have a strong background in e-commerce and digital, with experience in managing content and user experience.

Skills

Proficiency in Excel, business analytical skills, and ability to work in a fast-paced environment.

Benefits

• Health Insurance.
• Dental Insurance.
• Vision Care.
• Health Savings Accounts.
• 401(k) Retirement Plan.
• Vacation Time.
• Sick Time.
• Paid Parental Leave.
• Holidays.
• Cole Haan Discounts.

Pay

Base Salary: $70,000 to $80,000 annually, with bonus eligibility based on company and individual performance.

Rate of pay dependent upon candidate's relevant skills and experience.