Site IT Manager

About the role

This client is a growing international investment and business group that operates across multiple industries and maintains a global presence. The organization is building out its U.S. operations office and is seeking an experienced IT Manager to serve as the primary IT leader for this office. This is a highly visible, full-time position supporting end users, infrastructure, vendors, security initiatives, and office technology while aligning with global IT standards and policies. The ideal candidate will bring a broad technical background across help desk, systems administration, networking, AV technologies, vendor management, and IT operations. This is an opportunity for an IT generalist who enjoys building and improving IT environments from the ground up. Rather than inheriting a large team and established processes, you'll be the trusted technology advisor to executive leadership, helping shape the future of IT within the U.S. business. You'll have the autonomy to assess the current environment, identify gaps, implement solutions, manage budgets, oversee vendors, support a growing user population, and lead the technology aspects of an upcoming office relocation. Over time, this individual may have the opportunity to build and lead a small IT team as the organization continues to expand.

Responsibilities

• Supporting end users and help desk (30%)
• Systems & infrastructure administration (25%)
• IT projects & office expansion initiatives (20%)
• Vendor management & strategic planning (15%)
• Security, compliance & governance (10%)
• Daily responsibilities: 80% hands‑on technical work, 10% strategic planning & budget management, 10% executive & team collaboration
• Assess the current IT environment, identify gaps, and implement solutions
• Manage IT budgets and oversee vendors
• Support a growing user population
• Lead the technology aspects of an upcoming office relocation
• Build and lead a small IT team as the organization expands

Requirements

• 6+ years of experience in IT administration, systems administration, or IT management roles
• Strong experience supporting Windows‑based environments
• Hands‑on experience with networking fundamentals, firewalls, wireless networks, and endpoint management
• Experience managing IT vendors, service providers, and technology contracts
• Experience with employee onboarding and offboarding processes
• Knowledge of Microsoft 365 administration and identity management
• Experience managing IT budgets and technology purchasing decisions
• Ability to work independently as the primary IT resource for an office
• Strong troubleshooting skills across hardware, software, audiovisual, and infrastructure technologies
• Excellent communication skills with both technical and non‑technical stakeholders
• Experience developing or enforcing IT policies, standards, and security best practices
• Must be currently authorized to work in the United States on a full‑time basis now and in the future; sponsorship is not available for this position

Skills

• Experience supporting global IT organizations and working within international IT governance frameworks
• Experience leading office buildouts, relocations, or expansion projects
• Familiarity with cloud infrastructure and SaaS administration
• Experience with AV systems for conference rooms and executive