IT Manager

We are looking for an experienced IT Manager to lead technology operations and long-term planning for a healthcare organization in Golden Valley, Minnesota. This role will guide the performance, security, and evolution of core systems that support clinical care, business operations, and regulatory compliance.

Responsibilities

• Shape and carry out a technology roadmap that supports organizational priorities, operational efficiency, and high-quality patient care.
• Oversee daily IT operations across infrastructure, cloud environments, networks, end-user support, and enterprise applications to maintain reliable service delivery.
• Direct the performance, integration, and ongoing improvement of clinical and business systems, including electronic health records, imaging platforms, and practice management tools.
• Lead modernization initiatives involving telehealth, automation, artificial intelligence, and patient-facing technologies to enhance service delivery and user experience.
• Establish and monitor cybersecurity practices, risk controls, incident response procedures, and business continuity plans in alignment with healthcare compliance expectations.
• Manage technology budgets, assess investment priorities, and recommend solutions that provide strong operational and strategic value.
• Coordinate with vendors and internal stakeholders on system implementations, upgrades, and other technology projects from planning through adoption.
• Build, mentor, and support the IT team while promoting accountability, service excellence, and continuous improvement across the function.
• Partner with physicians, clinical teams, and operational leaders to improve workflows, strengthen adoption, and translate business needs into practical technical solutions.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related discipline.
• At least 5 years of IT experience, including work with healthcare technology and data integration.
• 2 or more years of people leadership experience with responsibility for coaching, developing, and managing teams.
• Demonstrated success working with third-party vendors and delivering technology implementations or system enhancements.
• Strong knowledge of infrastructure, networking, cloud platforms, cybersecurity, backup technologies, and enterprise applications.
• Experience with healthcare systems such as Epic and related clinical technology environments is strongly preferred.
• Proficiency with tools and platforms such as Active Directory, Cisco technologies, configuration management, and computer hardware support.
• Strong communication and project leadership skills, with the ability to explain technical concepts clearly to clinical and business audiences.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.