Site Coordinator - North Charleston, SC

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients.

What You Will Do

• Lead the delivery of contracted services at Boeing (Site Location/Function)
• Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
• Achieve business objectives (PEP), identify and resolve shortfalls and issues
• Manage Chronic Issue resolution (Root Cause Analysis)
• Provide leadership to achieve positive Customer Experience and Employee Motivation & Satisfaction
• P&L Management
• Provide input/support for accurate and timely client billing
• Provide leadership and a motivating team environment for employees

What You Need to Succeed

• Ability to interpret pricing and contract proposals
• Make use of customer knowledge to create new business opportunities
• Constructive, positive outlook and persistence in the face of obstacles
• Excellent customer Service, interpersonal, and communication skills
• Strong Operational Management
• Employee development
• Leadership skills
• Build and maintain relationships
• Good organizational and time management skills
• Excellent communication and presentation skills
• Ability to manage multiple tasks
• Good Problem solving and critical thinking skills

Experience

• 2 - 4 years of account experience
• Multiple account management experience desired
• Financial planning and analysis experience required

Skills

• Skills in MS Office applications
• Internet navigation and use