Sign Language Interpreter Community

Multiple Locations, PA

About the role

Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay

Pay Range: $15.74–$65 (based on location, education, certifications, state wage minimums, and interpreter specialties)

Benefits

• Comprehensive suite of benefits to promote health and financial security for you and your family
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement
• Community work (when available)
• Flexible scheduling

Requirements

• Must be able to work at least two hours per quarter
• Must pass the company's interpreting skills assessment
• Must be 18 years or older to apply
• As applicable, state licensure or state-required credentials
• Ability to independently travel. Where driving is required, access to a vehicle, a valid driver's license, and required insurance

Qualifications

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)

Responsibilities

• Provide effective onsite interpreting for consumers
• Support and model the company’s mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company
• Participate in company-sponsored training for Professional Development
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings