Showroom Sales

About the role

PARR is the total source for homebuilding supplies, solutions, and services, focusing on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. The Showroom Salesperson takes care of both in-person and over-the-phone customers, working closely to create designs, estimates, and assist customers in finding products that fit their individual and project needs. This role is crucial to providing Legendary Service to customers and reports directly to the Design Center Manager. Regular interactions include clients, Divisional Sales Managers, Install teams, Sales Coordinators, Contractor Sales members, the Central Purchasing Department, vendor representatives, and industry associates.

Responsibilities

• Order material and items from manufacturers
• Create purchase orders using detailed, accurate, and effective processes
• Utilize manufacturers’ design and quoting software for customer approval and purchasing needs
• Arrange delivery of product, working to create customer-friendly outcomes
• Work closely with Parr’s installation team to ensure great customer outcomes
• Focus on hitting personal sales and profit goals while supporting the team to maximize location and category goals
• Check vendor acknowledgements to validate accuracy
• Make all customers feel genuinely welcome, including greeting customers with a smile and communicating in a friendly manner
• Establish and maintain professional relationships with customers and business associates
• Quickly respond to customer complaints and concerns while keeping leadership informed
• Answer customer questions, process estimates and orders, order stock, special order products, and process credit returns
• Assist in coordinating warranty and replacements when necessary
• Assist Contractor Sales people in maintaining customer relationships
• Maintain up-to-date knowledge of product brands and selling techniques and share such information with co-workers
• Ensure that appropriate paperwork is completed as per company policy
• Follow all AR account and cash handling procedures
• Read blueprints and create takeoffs
• Answer phone promptly with a professional greeting
• Complete POs on time, confirm confirmation and tie to order
• Respond to emails and voicemails promptly
• Perform other related duties as assigned

Qualifications

• High School Diploma or GED required
• Experience working with cabinet/appliances or windows
• Knowledge of retail and contractor sales principles, practices, and protocols
• Experience balancing a company’s best interests against customer needs and working with aggressive sales goals
• Must be able to type 40+ WPM
• Ability to speak, write, and read English required
• Proficiency in Word, Excel, and Outlook
• Must be able to operate personal computer, telephone, scanner, and any other equipment necessary for the job
• Class C driver’s license and must have and maintain a good driving record required
• Minimum of 3 years of experience in sales or in the building materials industry preferred

Interpersonal Skills

• Ability to work cordially, professionally, diplomatically, and with a high level of customer service in a dynamic environment, displaying sound judgment in dealing with sensitive business matters with internal and external customers of all types
• Ability and willingness to change processes, tools, and/or procedures to improve the workplace and outcomes for customers
• Ability to communicate effectively with all levels of management and employees, including in-person verbal and non-verbal, written, email, telephone, and public speaking to medium-size groups
• Strong focus, planning, organizational, and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines, and adapt to a changing business environment
• Ability to function independently and as part of a team with a positive attitude, strong work ethic, and commitment to excellence
• Ability to adapt quickly to constantly changing circumstances
• Ability to appropriately manage stress and interact with others

Working Conditions

This position works out of Parr’s Design Center, an office/warehouse setting, with occasional visits to job sites, vendor locations, and manufacturing tours.

Physical Requirements

• Ability to sit and/or stand for extended periods of time
• Ability to work in an office environment
• Must be able to occasionally lift/push/pull up to 50 pounds and carry objects 50 feet
• Both local and overnight travel may be required
• When required, be able to drive a company vehicle

Pay

$24.43 – $29.12 per hour

Benefits

• Start with 2 weeks of vacation per year on day 1; gain an additional day every year worked up to 4 weeks off
• Employee-paid sick days
• 7 holidays
• Standard medical plan with a $1,000 deductible
• Dental, vision, and EAP (Employee Assistance Program) coverage
• Massage, chiropractic, and acupuncture coverage
• FSA (Flexible Spending Account) and childcare pretax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% 401(k) contribution after 1 year of employment; fully vested at the end of the 3rd year
• 3% profit share contribution to the 401(k) with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full-time employee who worked the full year earned a minimum of $525 for 2024)
• $1,000 referral bonus