Showroom Sales

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Facets, one of these trade names, is looking for a Showroom Sales professional at their Peoria, AZ location.

About the Role

You will:

• Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location.
• Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals, and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Sell and provide in-store and/or in-home design consultations for kitchens and bathrooms.
• Articulate your showroom value proposition to engage customers, teach them, and demonstrate the value you provide.
• Determine customer needs, direct them to the best products, discover potential hurdles, and keep the sale moving forward.
• Build and maintain long-term customer relationships, creating referrals and repeat business.
• Develop and maintain knowledge of product lines and features.
• Leverage Hajoca technology to guide product selections, review specifications, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed sales targets.
• Follow up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers from project start to finish.
• Process showroom sale returns and refund paperwork according to company policy.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends and new products.
• Successfully complete required safety and compliance training programs.
• Perform other reasonably related duties as assigned by management.

Requirements

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Experience working with luxury, high-end products and customers.
• Knowledgeable of kitchen and bath design trends.
• Experience with architectural blueprints and a strong sense of aesthetics.
• Proficiency in Microsoft Office software (Outlook, Word) for communication, customer files, and reports.
• Outstanding customer service and verbal/telephone communication skills.
• Deep product knowledge related to kitchen/bath trends to answer customer questions and identify upsell opportunities.
• Ability to overcome objections, understand customer needs, and close sales.
• Ability to build influential relationships with key vendor partners and inspire teamwork with co-workers.
• Strong planning, organization, and multitasking skills.
• Ability to learn and operate computer systems used for order processing.
• Ability to read, write, speak, and understand English.
• Basic arithmetic skills (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.

Benefits

In addition to a competitive starting wage, we offer:

• Profit-Sharing Program: Direct share of annual profits.
• Full-time benefits (30+ hours/week):
  • Medical, dental, vision, and prescription coverage.
  • Accident, hospital indemnity, and critical care coverage.
  • Life insurance and long-term disability.
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits.
  • Paid vacation, holidays, and sick time (sick time also offered to part-time as required by state law).
  • Paid pregnancy and parental leave.
  • Paid day of community service.
• Full-time and part-time benefits:
  • 401(k) retirement cash account with company contributions.
  • Targeted training programs for personal and professional growth.
  • Company wellness program.
  • Employee discounts.
  • College tuition benefits.

Note: Benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.