Jobs · Engineering · Texas

Servicenow Developer

Rapid Eagle Inc · Addison, TX · 2 days ago
On-siteEngineeringFull-time
Benefits: 401(k) matchingDental insuranceHealth insurancePaid time off Servicenow Developer Dallas TX Onsite Must have: ServiceNow CMDB experience Technical background but understand the makeup of data within ServiceNow Need to know how to analyze data - must have the following 3 things: Certification Attestation Validation Nice to have: ITIL Framework Banking or Financial Institutions Good communication Key Responsibilities Performance Analytics & Reporting: Create and maintain interactive dashboards, scorecards, and KPIs to track ServiceNow performance. Data Analysis & Visualization: Extract, clean, and analyze data from ServiceNow and other systems (e.g., ITSM, CMDB). Stakeholder Collaboration: Collaborate with cross-functional teams (IT, HR, Finance) to identify trends, patterns, and insights to improve operational efficiency. Data Governance: Ensure data quality and accuracy, identifying anomalies or inconsistencies in ServiceNow data.

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