ServiceNow Developer

About the role

Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation.

We are looking for a Senior ServiceNow Developer with strong hands-on development experience to design, develop, customize, integrate, and support enterprise ServiceNow solutions. This role is primarily focused on development and technical implementation, with minimal administration responsibilities.

Responsibilities

• Design and develop scalable ServiceNow applications and solutions.
• Build and customize CSM/ITSM workflows, integrations, and platform components.
• Develop and maintain scripts, UI components, business rules, and automated solutions.
• Develop and support integrations using REST APIs, JSON, and XML.
• Troubleshoot technical issues, perform debugging, and provide production support.
• Participate in solution design, architecture, requirements, and roadmap discussions.
• Ensure development follows ServiceNow coding, security, performance, and platform best practices.
• Collaborate with Architects, Product Owners, Scrum Masters, and business stakeholders.

Requirements

• 5+ years of hands-on ServiceNow development experience.
• Strong experience with ServiceNow Customer Service Management (CSM) - MUST.
• Deep hands-on experience with UI Builder (UIB) and Workspace.
• Strong knowledge of JavaScript and ServiceNow scripting.
• Experience developing Business Rules, Client Scripts, UI components, workflows, and scoped applications.
• Strong experience with REST APIs, web services, JSON/XML, and system integrations.
• ServiceNow Developer Certification - MUST.
• Experience with ITSM, CMDB, ITOM, or SOM is a plus.
• Healthcare industry experience - Nice to have.
• ServiceNow Administrator Certification - Plus.
• Experience with Git/Bitbucket, CI/CD, Agile/Scrum, and SDLC is preferred.

Schedule

Location: Reston, VA (Hybrid - 2 Days in a Month)