ServiceNow Developer

About the role

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data‑led innovation to help our clients accelerate growth and unlock business value. Our AI‑driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting‑edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Responsibilities

• Assist in stakeholder interviews and workshops, capturing and documenting user needs for ERP implementation projects
• Participate in discussions between stakeholders and the design team, to understand technical solutions
• Develop and refine codes to customize and integrate ERP packages, by following detailed design specifications to meet user requirements
• Perform data migration activities by mapping data fields and executing data cleansing under prescribed guidance, for uninterrupted integration
• Conduct and document compliance checks against defined guidelines, to ensure ERP systems align with industry standards and security protocols
• Draft clear and concise documentation detailing steps followed for ERP package customization, to support user training for the team

Skills

• Required: ServiceNow UI development
• Preferred: AngularJS
• Agile mindset with effective communication and problem‑solving skills
• Ability to work on majority of the areas as part of ERP package implementation, with sector focus
• Passion for innovating solutions that drive progress and meet future challenges
• Proactive approach to monitoring and resolving production issues
• Commitment to continuous learning, knowledge sharing, and fostering team development

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution
• Three years of progressive experience in the specialty may be considered in lieu of each year of education
• Position may require relocation and/or travel to work/project location
• All applicants authorized to work in the United States are encouraged to apply

Benefits

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off