Jobs · Art & Creative · Maryland

ServiceNow Architect

MANTECH · California, MD · 6 days ago
On-siteArt & CreativeFull-time

Responsibilities

  • Lead the architectural design and technical governance for the ServiceNow platform, ensuring total alignment with organizational objectives.
  • Design and develop complex workflows, business rules, and custom applications utilizing JavaScript and ServiceNow APIs.
  • Cook up with stakeholders and internal teams to navigate system requirements, deliver quality technical solutions and ensure the security, scalability, and maintainability of ServiceNow solutions.
  • Oversee system integrations and data flows between ServiceNow and external enterprise systems.
  • Recommend and implement process improvements to streamline development lifecycles and platform administration.
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Stay current with ServiceNow platform advancements and emerging trends to drive innovation.

Requirements

  • Bachelor’s Degree or Equivalent (6 additional years of relevant experience)
  • 7+ years of progressively responsible experience in ServiceNow architecture and development.
  • ServiceNow Certified System Administrator (CSA) certification.
  • Significant experience designing enterprise-scale (1k+ users) ServiceNow solutions and navigating complex system requirements.
  • Proven expertise in full-stack ServiceNow development, including IntegrationHub, ServicePortal, and custom application creation.
  • Ability to create and communicate complex technical documentation and architectural diagrams to diverse audiences.

Qualifications

  • ServiceNow Certified Professional, specifically as a Certified Application Developer (CAD) or System Architect.
  • ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
  • ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM).
  • Motivated self-starter with exceptional interpersonal skills and the ability to lead remote teams through organizational transformation.

Pay

The salary range for this role is $80,000 - $120,000 annually.

Schedule

This is a hybrid role with 4 days onsite and 1 day remote.

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