ServiceNow Architect
Aroha Technologies, Inc · Columbus, OH · 5 days ago
On-siteArt & CreativeFull-time
Key Responsibilities
- Architectural Strategy: Define the technical architecture for the ServiceNow platform, ensuring alignment with the Common Service Data Model (CSDM) and industry best practices to minimize technical debt.
- Hands-on Development: Design and develop custom scoped applications, complex Business Rules, Script Includes, UI Actions, and Client Scripts using JavaScript and Glide APIs.
- FedRAMP Compliance: Implement and maintain robust security protocols, including advanced ACL configurations, data encryption, and secure coding standards to meet federal and state regulatory requirements.
- Integrations & Automation: Lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs.
- Platform Governance: Establish development standards and conduct code reviews to ensure platform health, performance, and upgradeability.
- Collaboration: Partner with the Engagement Lead and business stakeholders to translate functional requirements into high-level design documents and technical specifications.
Required Qualifications
- Experience: 8+ years of experience in IT, with at least 5 years of deep technical experience in ServiceNow development and architecture.
- Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools (Studio, UI Builder, Service Portal).
- Government Experience: Proven track record of working within FedRAMP or similarly regulated government cloud environments.
- CMDB & ITOM: Strong understanding of Configuration Management (CMDB) and IT Operations Management (Discovery, Service Mapping) within a public sector context.
- Soft Skills: Ability to work onsite in Columbus, OH, and lead technical work sessions with diverse stakeholder groups.