Service Writer

Responsibilities

• Work Order Completions, such as opening and closing work orders with accurate information
• Technician Time Reporting, ensuring all paid hours available for work are recorded accurately and timely
• Ensure that all tasks eligible for warranty are created and submitted for warranty
• Monitor warranty reporting to ensure that all claims are properly brought to closure
• Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
• Handle equipment maintenance related issues with a high sense of urgency
• Keep Management informed of customer concerns
• Ensure all service-related invoices are properly coded within the correct General Ledger
• Other duties assigned as needed

Requirements

• A high school diploma or equivalent
• Valid driver's license with acceptable driving record
• 1 – 2 years experience in a shop or service environment
• Basic computer skills
• Attention to detail
• Ability to multi-task in a busy environment
• A high sense of urgency with respect to customer service
• Superior customer service, teamwork and verbal/written communication skills

Qualifications

Full Address: 2000 Imperial Industrial Park, Oakdale, PA
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

Benefits

• Paid Parental Leave
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Pay

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Schedule

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.