Service Supervisor-Timberhill Meadows

About the role

This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

• Being part of a team and having fun while providing excellent customer service
• Managing outside vendors and following up on warranties by email and phone
• Develop standards for the cleanliness and overall appearance of the property
• Knowledge of hot water repair and maintenance highly desired
• Basic carpentry knowledge required
• Supervising up to 5 employees
• Aid in developing the budget for regular repair and maintenance and capital expense
• Delegate and complete resident work orders in a timely manner

Requirements

• Vast maintenance management experience in multifamily housing
• Knowledge of Hot Water Heater repair and maintenance, carpentry required. Background on different types of roofing materials (shingle to BUR Membrane and EPDM) highly preferred
• Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment
• Proficient in MS Office Suite and property management software (Yardi/One Site)
• High level of professionalism in both manner and dress
• Proficient in MS Office Suite required, property management software (Yardi/One Site) highly desired

Qualifications

• High school diploma, GED, or related experience and training
• Experience in property management maintenance, other building maintenance, or related trade
• Ability to apply principles of logical thinking to define and correct problems
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents

Skills

• EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
• All certifications as required by State and Local jurisdictions
• Valid driver’s license to operate a golf cart on the property, if applicable

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Generous Paid Time off
• Onsite housing discount at Greystar-managed communities are available subject to discount and unit availability
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

Pay

The hourly range for this position is $28.76 - $33.16.

Schedule

Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Incumbents need to be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays.