Service Supervisor - Mobile - CT

Why Join Altec

Family-owned since 1929, Altec’s primary products include Aerial Devices, Digger Derricks, Cranes, and Specialty Equipment, used across the U.S. and in over 100 countries. With over 10 major manufacturing facilities, 50+ service centers, and a nationwide network of mobile service technicians, Altec delivers reliable service and support wherever it’s needed.

Why Altec

• Maintain a Career Focus, with growth & development encouraged within Altec
• Competitive compensation that rewards performance
• Comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation
• Values that include Enjoyment of Work and Family

Basic Qualifications for Supervisor I

• A high school diploma or GED AND four years of industry-related experience
• A bachelor’s degree with some industry-related knowledge
• Problem solving and troubleshooting skills required
• General PC skills required
• Excellent communication skills required
• Ability to work with team members and work with minimal supervision
• Current valid Driver’s License may be required
• Ability to read and interpret required manuals, prints and schematics preferred

Responsibilities

• Cook up with third-party vendors and internal support teams (e.g., parts, engineering) to ensure timely access to materials and alignment with customer expectations
• Support inventory control, work order review, and assignment to technicians based on skills and workload; ensure accurate cost tracking and documentation
• Monitor and ensure all work is completed safely, efficiently, and in compliance with customer requirements, including legible and complete repair records
• Develop and maintain product knowledge to support technicians in troubleshooting and repair procedures
• Assess and address technician training needs to support job performance and career development
• Affix and maintain a clean, organized, and safe facility environment
• Perform other duties as assigned by leadership

Altec Company Values

• Customer First
• Enjoyment of Work
• Family
• Financial Stability
• Integrity
• People are our Greatest Strength
• Quality
• Spiritual Development
• Teamwork

Qualifications

• Strong leader and proactive problem-solver with excellent communication skills and a dedication to continuous improvement
• Ready to make a difference

Pay and Benefits

Competitive pay and comprehensive benefits