Mobile Service Supervisor

About the role

The supervisor will enable technicians to provide quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.

Responsibilities

• Monitor and ensure all work is completed safely, efficiently, and in compliance with customer requirements, including legible and complete repair records.
• Support inventory control, work order review, and assignment to technicians based on skills and workload; ensure accurate cost tracking and documentation.
• Cookinate with third-party vendors and internal support teams (e.g., parts, engineering) to ensure timely access to materials and alignment with customer expectations.
• Develop and maintain product knowledge to support technicians in troubleshooting and repair procedures.
• Assess and address technician training needs to support job performance and career development.
• Assist with staffing processes, including technician scheduling and identifying hiring needs to meet operational demand.
• Maintain a safe work environment.
• Perform other duties as assigned by leadership.

Requirements

• A high school diploma or GED AND four years of industry-related experience, or
• A bachelor’s degree with some industry-related knowledge.

Qualifications

• Highly developed problem-solving and troubleshooting skills.
• General PC skills.
• Excellent communication skills.
• Able to work with team members and work with minimal supervision.
• Current valid Driver’s License may be required.
• Ability to read and interpret required manuals, prints and schematics.

Skills

• Strong leadership and proactive problem-solving skills.
• Dedication to safety, quality, and team development.
• Commitment to making a difference.

Benefits

Competitive pay and comprehensive benefits.

Pay

$70,000-$85,000/year depending on skill and experience. Salary varies relative to experience and location.

Schedule

Job openings exist across the U.S. and Canada.

Benefits

Altec offers competitive compensation that rewards performance, comprehensive benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, paid vacation, and more. Altec also maintains a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.