Mobile Services Supervisor

About the role

This job manages the daily operational and client service functions of a Securitas Mobile Services operation, including patrol, inspection, shared guarding and/or response. It supports line management in achieving short- and long-term objectives for profitable revenue growth and client retention.

Responsibilities

• Manages a patrol, inspection, shared guarding and/or response operation, including supervision of subordinate officers and any supervisory staff;
• Evaluates service quality and initiates corrective action in a timely manner as necessary;
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures;
• Authorizes appropriate expenditures including equipment, supplies, and vehicles;
• Ensures adequate inventory of uniforms, radios, etc.;
• Prepares and coordinates staffing schedules with line management;
• Reviews reports to ensure that commitments have been met and client directions have been followed.

Requirements

• Valid drivers license;
• Driving record meeting Securitas Safe Driving guidelines;
• At least 2-3 years of experience as a Supervisor or Lead Officer;
• High School Diploma or GED;
• Ability to speak, read, and write English;
• Willingness to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Qualifications

• Associate’s Degree and 2 or more years of experience in a field related to the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Skills

• Understanding of security operations with an emphasis on patrol, inspection or response services;
• Use of personal computer and spreadsheet software;
• Planning, organizing and leadership skills;
• Oral and written communications skills;
• Strong customer service and service delivery orientation;
• Ability to interact effectively at various social levels and across diverse cultures;
• Ability to be an effective leader and member of project teams;
• Ability to take initiative and achieve results.

Benefits

• Retirement plan;
• Employer-provided medical and dental coverage;
• Company-paid life insurance;
• Voluntary life and disability insurance;
• Employee assistance plan;
• Securitas Saves discount program;
• Paid holidays;
• Paid time away from work.