Services Supervisor

Responsibilities

• Provide full-cycle supervision for direct reports, including hiring, scheduling, training, coaching, counseling, performance feedback, and performance evaluations
• Develop staff schedules that meet all client care and safety needs
• Ensure that staff are fully trained and tested in accordance with all regulatory requirements
• Aid in training clients on exercises, stretches, or therapy to increase mobility and flexibility, manage pain, prevent injury, and facilitate their therapy program
• Monitor levels of assistance and assist in updating documentation
• Contribute to and carry out a treatment plan
• Participate in treatment planning and conferences, as required
• Monitor inventory of supplies and equipment, and order and purchase materials as needed
• Ensure that policies are followed by staff through training, mentoring, and monitoring of staff performance and interactions with clients
• Respond to staff issues promptly by collaborating with appropriate personnel, providing guidance, and following up to ensure concerns are addressed appropriately
• Address client concerns/issues, submit appropriate reports or other documentation

Qualifications

• Bachelor's Degree with a specialization in Kinesiology, or a related field, from a four-year accredited program
• A minimum of one year of experience working with adults with disabilities or acquired brain injury
• Minimum of one year of successful experience supervising staff
• Excellent communication and interpersonal skills
• Proficiency in all Microsoft Office Suite products and applications