Service Supervisor

Position Summary

Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company’s representative in dealings with the customer on-site. Manage the daily task of employees.

Essential Duties And Responsibilities

• Executes onsite supervision of all jobs.
• Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager.
• Ensures that all relevant VoltaGrid policies and procedures are followed and adhered to.
• Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job.
• Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions.
• Communicates with the customer regarding the job before starting, during, and after the job is completed.
• Conducts safety meetings with the crew as required by VoltaGrid and the customer.
• Prepares reports and schedules to ensure accuracy and efficiency.
• Inspects work performed to ensure that it meets SOP’s.
• Instructs crew in policies and procedures and the use and maintenance of equipment.
• Affords assistance with complaints about service and equipment and takes corrective action.
• Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational.
• Completes all training necessary as it relates to a supervisory role.
• Moderate use of hand and power tools to work with and repair mechanical and electrical equipment.
• Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task.
• Possesses the ability to self-supervise on daily tasks and metrics.
• Able to work with a team and stand alone for multiple hours.
• Presents equipment, tools, and self in an orderly and tidy manner.
• Be available by phone while on a scheduled rotation.
• Able to operate a company vehicle safely as well as maintain a clean driving record.
• Complies with all safety standards and procedures.
• Oversees safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed.
• On-time completion of all assigned training.
• Promotes ethical behavior in all aspects of the business and leads by example.
• Computer literate with the ability to utilize online forms/automation.

Other Requirements

• 1-2 years of leadership experience in related field.
• Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused.
• High School diploma, skilled labor certificate, or equivalent.
• Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights.
• Able to stoop, sit, stand, or be on their feet for an extended period of time.
• Able to lift 50 pounds up to 10 times per shift.
• Mechanical Aptitude.
• Valid Driver’s License.
• Good written and verbal communication skills.
• Be “on call” for both shifts while on rotation.
• Communicate with Engineering, Operations, HSE, and vendors as needed.