Mobile Clinic Supervisor

Responsibilities

• Support for Clinical Operations
• Affirm the Mobile Manager in supervising mobile medical and dental staff
• Support patient care activities
• Facilitate referrals between medical and dental services
• Maintain accurate documentation in Electronic Medical and Dental Records as per protocol
• Promote confidentiality, internal and external customer service, teamwork and collaboration among mobile staff
• Monitor patient and partner feedback, resolve grievances/complaints
• Administrative & Operational Support
• Assist with coordinating and distributing mobile clinic schedules
• Communicate updates to stakeholders
• Serve as a support point of contact for community outreach partners and site supervisors
• Support grant-related activities during funded events, ensuring compliance and reporting
• Aid in patient registration, billing, and sliding fee scale eligibility verification
• Afford patient encounters and adhere to documentation timelines
• Maintain inventory and assist with supply ordering for clinical and operational needs
• Conduct regularly scheduled one on ones with your direct reports and report out to the mobile manager
• Coach and mentor staff and new hires
• Evaluate staff performance, address staff issues promptly and report to Mobile Manager
• Ensure compliance with Title XXII, licensing, infection control, sterilization and HIPAA compliance
• Work with Mobile Manager on schedules, time-off requests, and plans for coverage gaps
• Mobile Vehicle Operations & Maintenance
• Ensure mobile units are properly maintained and compliant with Title XXII, infection control, and safety regulations
• Perform and coordinate routine maintenance, repairs, and daily pre-trip inspections
• Maintain the organization and cleanliness of the mobile clinic and its equipment
• Promptly report any vehicle damage to the Senior Director of Operations
• Cook and coordinate repairs as needed to keep the mobile units operational
• Work with Purchasing to maintain an adequate inventory of clinical and operational supplies

Qualifications

• Associates degree in healthcare administration or related field from an accredited institution, or an equivalent combination of education and professional experience relevant to the position
• A minimum of two years of work experience in a dental, medical, healthcare or social service setting
• A minimum of two years of supervisory or lead experience in a healthcare setting
• Bilingual English/Spanish required
• Knowledge of medical/ dental terminology
• Availability to work outside of normal shifts (e.g., 8am to 5pm) and weekends
• A current Basic Life Support for Healthcare providers through American Heart Association
• Will be required to travel between TrueCare’s sites and county field locations therefore a valid CA Driver’s License, proof of auto liability insurance, and clean driving record are required

Preferred Qualifications

• BA in Healthcare Administration or related field
• Experience in an outpatient setting or Federally Qualified Health Center (FQHC)

Benefits

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

Pay Range

The pay range for this role is $36.29 to $52.61 on an hourly basis.