Clinic Supervisor

About the role

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), to empower Clinic Supervisors in behavioral health. Clinic Supervisors are members of the clinic leadership team who provide direct patient care, administrative and operational support, and may also deliver clinical supervision and training to clinicians. They act as organizational culture carriers, promoting clinical excellence and quality outcomes.

Responsibilities

• Provide individual, group, and/or family therapy to clients.
• Deliver administrative clinical support to clinics to support overall operations.
• Manage a typical range of 10‑15 administrative business units (BUs) per week, as determined by the Clinic Director and Market Leader.
• Provide services in person at a clinic site and/or via a hybrid model of in‑person and work‑from‑home days, as needed.
• Ensure timely and accurate completion of clinical documentation, including treatment plans, notes, discharge plans, etc., and sign/approve documentation for clinicians as required.
• Provide individual and group supervision to clinic staff, both live and via video conference across multiple sites, maintaining appropriate documentation of all services.
• Review clinical documentation of supervisees and clinicians, evaluating treatment plans, session notes, discharges, and internal transfers.
• Assess clinicians across core competency areas, conduct frequent audits, and provide feedback.
• Participate in special projects as assigned.
• Conduct quality audits and review data to identify opportunities for clinician improvement in documentation and related areas.
• Identify and monitor areas for performance improvement; report compliance or ethics concerns to the Clinic Director.
• Support the Clinic Director in screening, interviewing, and training new providers.
• Assist with intake, referrals, transfers, service additions, and waitlist management, including crisis/triage services as needed.
• Provide backup daily site management for the Clinic Director or Assistant Director as needed.
• Participate in the development and implementation of policies and procedures.
• Help manage clinical staff training and development.
• Collaborate with community agencies alongside the Clinic Director.
• Attend required meetings and assist with compliance tasks.
• Gather materials and documents for audits and licensing.
• Maintain organized files and track administrative time daily on an Excel spreadsheet.
• Perform other duties as assigned.

Qualifications

• Master’s degree in a mental health field (e.g., social work, counseling, marriage and family therapy, psychology).
• Independent clinical licensure with the ability to supervise according to state regulations (if providing licensure supervision).
• Knowledge of state and federal rules and regulations.
• Strong computer skills and proficiency with electronic medical records.
• Commitment to professional Code of Ethics and understanding of privacy and HIPAA requirements.
• Excellent communication skills and ability to work well with a team, especially in stressful situations.
• Supervisory experience and/or postgraduate training in supervision (preferred).
• Knowledge of current standards, principles, and practices of psychiatric care (preferred).
• Familiarity with emerging trends in technologies, techniques, methods, and approaches in mental health (preferred).

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance.
• Low‑cost virtual care.
• Dependent and domestic partner coverage.
• 401(k) retirement plan.
• Comprehensive onboarding and ongoing educational resources.
• Opportunities for continuous learning and career growth.
• Collaborative, supportive work environment focused on mental health improvement.

Pay

The base compensation range for this role is $51 – $62 per billable unit. Clinic Supervisors (non‑lead) / Supervising Clinicians are eligible for a supervisory differential that enhances the base rate. Actual compensation may vary based on licensure, experience, market‑driven enhancements, and incentive opportunities.