Clinical Supervisor

About the role

The Clinical Supervisor at Eagle House Program will provide clinical and administrative supervision, coaching, orientation, performance evaluations, and professional development for Family Support Specialists, Case Managers, interns, and designated staff. They will also provide clinical leadership during treatment team meetings and support staff through consultation, coaching, and experiential learning opportunities.

Responsibilities

• Provide clinical and administrative supervision, coaching, orientation, performance evaluations, and professional development for Family Support Specialists, Case Managers, interns, and designated staff.
• Provide clinical leadership during treatment team meetings and support staff through consultation, coaching, and experiential learning opportunities.
• Oversee the development, scheduling, and quality of therapeutic groups to ensure services meet the needs of youth.
• Review and approve clinical documentation for quality, accuracy, and timeliness.
• Maintain a small clinical caseload as needed and provide direct clinical services, including assessment, treatment planning, risk management, family engagement, and discharge planning.
• Support on-call clinicians, monitor emergency communications, and ensure timely completion of clinical assessments.
• Oversee utilization management including insurance authorizations and reauthorizations.
• Lead quality improvement initiatives through case record reviews, productivity monitoring, and program dashboard analysis.
• Oversee aftercare programming for clients post-discharge.
• Develop and lead family engagement initiatives, including parent support groups and multi-family programming.
• Collaborate with interdisciplinary departments to promote effective communication, coordinated care, and positive team functioning.
• Respond to and resolve parent concerns in partnership with nursing, education, and residential teams.

Requirements

• Education: Clinical degree in social work, psychology, marriage and family therapy, or other licensed counseling degree.
• CT licensure is required.
• Three years of experience working with children and families required.
• Supervisory experience preferred.
• Bilingual/bicultural skills preferred.
• Cultural competency to serve a diverse population.
• Physically able to perform the essential functions of the position, with or without reasonable accommodation.

Qualifications

• CT licensure is required.

Skills

• Strong clinical and administrative skills.
• Effective communication and collaboration abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with trauma-informed care and family engagement.

Benefits

• Paid Time Off
• Health Insurance
• Tuition Reimbursement
• Ongoing coaching, clinical, and leadership training
• Professional development opportunities