Clinical Supervisor

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Job Summary

The Housing Support Clinical Supervisor is an integral part of the Housing Support Program, which provides multiple supports including case management and psychosocial rehabilitation to assist individuals living in permanent subsidized housing to promote ongoing housing stability. Under the supervision of the Clinical Program Manager, the HSP Clinical Supervisor provides daily support to the program manager, staff, and client; demonstrates strong professional judgement related to the implementation and delivery of services; and ensures services are available to eligible individuals who meet criteria.

Responsibilities

• Assistance with housing packets, leasing, and move-in processes
• Assist with Different Housing Voucher Conversions
• Safety and wellness checks and housing safety inspections
• Developing a Housing Stability Support Plan as an adjunct to an individual’s IRP
• Early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
• Education on the roles, responsibilities, and rights of tenant(s) and the landlord/property owner
• Assistance with the annual housing recertification, inspection, or voucher conversion processes

Duties and Responsibilities

• Supervise, coach and train HSP Staff, with collaboration from the Clinical Program Manager
• Role model excellent customer service with internal and external stakeholders
• Ensure high quality documentation by staff completed in accordance with agency policy
• Conduct weekly team meetings with staff to monitor delivery of services to clients
• Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations
• Act as stand-in for program manager for meetings, trainings, conferences, and other events as needed
• Meet regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of services and supports, and evaluating performance
• Approve staff Paid Time Off (PTO) and daily timesheets
• Perform additional duties as assigned by program manager/director

Working Conditions

• Community setting, Monday–Friday 8:15 am–5:00 pm
• May require evening/weekend or adjusted hours due to program and community events
• Ability to use a computer, telephone, fax, copy and scanning machine
• Must complete/pass agency-sponsored defensive driving course, as well as all other agency-required trainings

Minimum Qualifications

• Bachelor’s degree in related fields (such as human services, psychology, counseling, criminal justice, sociology, or social work)
• Two years’ experience in a behavioral health setting providing case management/community support service or similar
• Combination of education and experience equivalent to bachelor’s degree may be considered
• Demonstration of leadership experience or increased duties in current/previous employment
• Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone
• Must have transportation to and from work, strong interpersonal skills & be a positive team player
• Pre-employment drug screening may be required
• Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so