Service Scheduler/Coordinator/BDC

Schedule

• Scheduling and confirming service appointments via phone, email, or text
• Scheduling and coordinating pickup and delivery of service customer vehicles
• Answering phone calls, emails, and text messages
• Cooking with fellow staff members about schedules, service customers, and any changes
• Resolving schedule conflicts as they occur
• Sharing time critical information between service advisors, parts advisors, and managers

Requirements

• Worthy of trust
• Ability to listen to customer concerns
• Ability to handle multiple calls and tasks
• Strong communication skills
• Be proficient with texting and emailing
• Capable of learning our information management systems (xTime, VINSOLUTIONS, RedCap)

Benefits

• 8 hour work day
• M-F
• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation/Holidays