Service Sales Engineer

About the role

The Facility Service Group at ACCO Engineered Systems handles projects requiring quick turnaround. This position involves conceptual design, estimates, and project management on various systems. The incumbent is responsible for maintaining a "customer first" attitude while coordinating and scheduling work internally. Initially, the person is given sales leads for established customers and is expected to develop new clients to meet sales goals.

Responsibilities

• Identify, sell, and negotiate repair services for commercial and industrial facility systems.
• Prepare and present effective sales proposals to new and existing customers.
• Develop new client relationships through prospecting activities.
• Document and follow up leads and referrals.
• Project Management of all phases of a project, from inception to close out.
• Proactively resolve issues, problems, provide information and advice as needed.
• Form in-depth partnerships with customers and anticipate their needs.
• Meet and exceed sales quotas and profit margins.
• Act in "decision maker" role with clients.
• Confer with staff and customers on all phases of projects.
• Review contracts to evaluate compliance.
• Partner with in-house engineers to review engineered drawings.
• Help direct field personnel or other staff on projects.
• Keep management abreast of market conditions and trends affecting the industry.
• Other duties as assigned by upper management.

Requirements

• Practical understanding of plumbing systems and service sales.
• Successful history of sales experience and prospecting for new customers.
• Ability to effectively interact with customers, field staff, management, and office personnel.
• Possess strong written, verbal, analytical, and interpersonal skills.
• Able to work independently or in a team atmosphere.
• Able to adapt to flexible responsibilities.
• Able to consistently set goals and meet deadlines.
• Must possess and maintain a valid driver’s license and auto liability insurance.

ACCO Competencies

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations' short- and long-term business strategy. Has independently developed a vision for short- and long-term career success.
• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrates an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements

• Regularly lift, push, pull, carry, and/or move up to 10-15 pounds, and occasionally up to 30 pounds.
• Regularly required to walk, stand, and sit.
• Frequently use hands and fingers to handle, grasp, and feel.
• Frequently talk, hear, and use specific vision abilities of close vision and distance vision.
• Frequently operate computer keyboard, telephone, and mobile device.
• Operate and drive a motor vehicle.
• Frequently reach with hands and arms and at times reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally