Service Sales Engineer

About the role

The Facility Service Group typically handles projects that require quick turnaround. This position is responsible for conceptual design, estimates, and project management on a variety of systems. The individual in this role is responsible for maintaining a “customer first” attitude while coordinating and scheduling the work internally. Initially, this person is given sales leads for some established customers. The Service Sales Engineer is also expected to develop new clients to attain sales goals.

Essential Duties & Responsibilities

• Identify, sell, and negotiate repair services for commercial and industrial facility systems.
• Prepare and present effective sales proposals to new and existing customers that will develop profitable results.
• Develop new client relationships through prospecting activities.
• Document and follow up leads and referrals.
• Project Management of all phases of a project, from inception to close out.
• Proactively resolve issues, problems, provide information and advice as needed.
• Form in-depth partnerships with our customers and anticipate their needs.
• Maintain sales quotas and profit margins.
• Act in “decision maker” role with clients.
• Confer with staff and customers on all phases of projects.
• Review contracts to evaluate compliance.
• Partner with in-house Engineers to review engineered drawings.
• Help direct field personnel or other staff on projects.
• Keep management abreast of market conditions and trends affecting the industry.

Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, Etc.)

• Practical understanding of HVAC systems and service sales.
• Ability to successfully project manage a number of projects at the same time.
• Successful history of sales experience and prospecting for new customers.
• Ability to effectively interact with customers, field staff, management and office personnel.
• Possess strong written, verbal, analytical and interpersonal skills.
• Ability to work independently or in a team atmosphere.
• Ability to adapt to flexible responsibilities.
• Ability to consistently set goals and meet deadlines.
• Maintain a valid driver’s license and auto liability insurance.

Physical Requirements

• Regularly lift, push, pull, carry, and/or move up to 10-15 pounds, and occasionally up to 30 pounds.
• Regularly required to walk, stand, and sit.
• Frequently use hands and fingers to handle, grasp, and feel.
• Frequently talk, hear, and use specific vision abilities of Close vision and Distance vision.
• Frequently operate computer keyboard, telephone, and mobile device.
• Operate and drive a motor vehicle.
• Frequently reach with hands and arms and at times reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets.
• Occasionally reach above shoulder height to access storage cabinets