Service Desk Analyst
Qualifications
- Minimum software proficiencies include knowledge of Apple/Windows Operating Systems, Various Web Browsers, Microsoft Office.
- Absolutely required: at least 2 years’ experience with the above technologies.
- Must have the ability to multi-task and have excellent written and oral communication skills.
- Basic knowledge of phones/mobile devices, Bluetooth, and App downloads is preferred.
Requirements/Experience
- Help desk, Support, Help desk support, Service desk, Customer service, Windows, Technical support, Phone support.
Skills
- Help Desk
- Support
- Help Desk Support
- Service Desk
- Customer Service
Top Skills
- Details Help Desk
- Support
- Help Desk Support
- Service Desk
- Customer Service
Additional Skills & Qualifications
This position will work closely with the members of the Technical Services team as well as other key staff specialists to accomplish successful implementation of the MLS TECHNOLOGY INC. products and services. These include but are not limited to the MLS system Matrix, Realist, Transaction Service, Showing Service, SentriLock, HomesConnect, RPR, New Home Source Pro, Zendesk, mobile web sites, apps and the company website. This position will report to and receive directions from the CTO.
About the Role
The position is a Contract to Hire position based out of Tulsa, OK. The pay range for this position is $18.00 - $22.00/hr.
Pay and Benefits
If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.