Service Center Manager Trainee

Role Overview: As a Service Center Manager Trainee, you will develop leadership, operational, and customer service skills in a collaborative environment. Your responsibilities include leading customer interactions by acting as Manager on Duty, coaching team members, performing vehicle services, and ensuring excellent customer experiences. You will build foundational knowledge in store P&L management, inventory, and daily operations, while participating in structured check-ins with your mentor to assess progress. The role offers a clear pathway to becoming a Service Center Manager. Qualifications & Skills: Candidates should have at least one year of supervisory or management experience, preferably in retail, automotive, or customer service. Demonstrated leadership, team development, operational knowledge, and proficiency with MS Office and POS systems are required. A high school diploma is necessary; college degree is preferred. The role requires physical ability to stand, lift up to 50 pounds, and work in varying environments. Certification within six months is expected. Key Duties: Lead customer service as Manager on Duty, develop high-performing teams, manage store finances, handle customer inquiries, and participate in ongoing training. The role emphasizes leadership, operational excellence, and customer satisfaction. Benefits: Competitive hourly pay with a pathway to salary, career growth opportunities, tuition assistance, health and wellness plans, mental health support, employee discounts, and 401(k) with matching. The role promotes work-life balance with no late-night hours or holidays.