Senior Workspace Experience Coordinator

Core Responsibilities

• Manage the operational aspects of the Facilities Management & Workspace Services (soft & hard) for our client, BHI, in alignment with the MSA.
• Ensure operational excellence in: Reception and Administrative Support, Meeting Room & Hospitality Support, Office and Workplace Support, Health & Safety Support.

Qualifications

• Degree educated – either Facilities Management, Building Services or business orientated
• Proven relevant experience if no formal higher education
• CPR/AED training highly desirable

Skills and Experience

• Familiarity with contemporary Workspace concepts and challenges
• Knowledge of Facilities Management processes and industry best practices
• Understanding of relevant Health & Safety legislation within the FM industry
• Proficiency in supply chain management principles
• Proficiency in conducting monthly reporting on service delivery, compliance, and workspace activities
• Proven track record in effectively collaborating with multiple stakeholders in matrix organization
• Exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction
• Experience in a fast-paced, professional setting preferred, ability to quickly implement and adapt to change
• Excellent, professional written and verbal communication skills

Benefits

• Comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs
• Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements

Pay

$33.58 - $39.50 per hour

Schedule

Available for after-hours overtime work with advance notice